Hotels in Westford

"Shower was malfunctioning! "

"Clean quiet and convenient."

"The hvac system doesn’t work. We had two mostly sleepless nights because the controls for the room hvac did not work. Heat was cool, cool, was heat, both were random. The room was alternately suffocating lay hot and icy cold. Crazy for a brand new building. Plus, they didn’t charge our car the first night as requested. On the positive side, the gym is excellent and the restaurant is very good."

"The bed i"

"Room is huge. Bed and pillows are comfortable. HVAC on the noisy end when kicked in. A little noisy from the traffic on the roads by the riverside. Not enough cloth/towel rack in bathroom. Two shampoo bottles and one conditioner. Left message at front desk to change when housekeeping comes next day and didn’t. Had to call again. The boathouse restaurant breakfast time the staff is very slow and we are in a hurry. The utensils set also have 2 forks and 1 spoon but no knife. Makes sure wonder where the staff’s mind is: consistently to put incorrect redundant items. There is great free shuttle service to Harvard campus and beyond but so under “promoted.” Most people we come to meet who stay at the hotel don’t know so it’s quite under utilized. Overall still great experience but there are areas for improvement. "

"Very good experience"

"Only think is the parking payment "

"The common areas are inviting and spacious, well maintained also.breakfast offerings were food and kept clean annd orderly. Our room was very nice. We left behind an item after checking out, front desk was very helpful, housekeeping staff that we encountered upon returning to the room (15 min after checkout) was rude and unhelpful."

"Excellent clean and friendly home away from home Best Hotel o n years I've stayed at"