Hotels in Morris Plains

"To my amazement the staff was super unhelpful. Let me start by saying I waited at the front counter for over 30 minutes just to check in as the front desk clerk ran to Burger king to get something to eat. Also, I paid for a room for 4 people and when I got to the room there was only 2 towels, I went down to the front desk to ask for more towels, and I was told we have to check and see if we have anymore. We decided to go get dinner and when we got back the towels were on the counter at the front desk. The next morning, we came to the breakfast area for a coffee, and the milk machine was out of milk. I notified the breakfast attendant, and she gave me the dirtiest look and huffed and puffed because I asked her kindly to fill the milk Despenser up. I do believe the staff here could use some additional training on customer service as it seems to be lacking in all aspects."

"Great shuttle service. Great front desk and bar service. Snack bar gentlemen very nice and hard working. Friendly service all around. "

"Great location, clean, comfortable. Would use again"

"Excellent place"

"I recently stayed at this hotel and unfortunately my experience was disappointing. One of the main issues was that no breakfast was provided, which was unexpected and inconvenient, especially for travelers trying to catch early flights. The airport shuttle service was also frustrating. Instead of taking guests directly to the airport terminals, the shuttle dropped us off at a location far from the airport, requiring us to take two additional forms of transportation just to reach our gate. This added unnecessary stress and extra time to what should have been a simple transfer. To make matters worse, the shuttle service stops running early, which limits flexibility and makes it difficult for guests with later flights to rely on it. Overall, the lack of basic amenities and the inefficient shuttle service made the stay far less convenient than anticipated. I would not recommend this hotel, especially for travelers needing reliable airport access."

"Front desk and maid staff were A+. The elevators are incredibly slow and one wasn't working all weekend. The rooms are very dated do not feel or look clean. People running in the halls and yelling both nights at 2am. Would not go back."

"Rooms should smell good and not like old buildings"

"It was a good hotel for the one night. I think if breakfast or parking($33) was included would be a little better. The pool area and fitness room were great. "

"The room smelled so bad as soon as we got in. We went and bought air fresheners and it didn’t help at all. The fridge looked like it was grabbed off the side of the road and rust and stains everywhere "