Hotels in Gardendale

"Old sundowner motel. Staff is rude and disrespectful. They give you late checkout then try to rush you out before the late check out time and charge you for being a minute late. I travel a lot to this area and I will never stay at this nasty place again with these rude people. "

"The room was clean and well kept, no complaints there. The biggest issues are the lobby being very weirdly designed, the rooftop bar being very strangely laid out to the point it's not easy to have 3 people talk to each other, and the elevators being unnerving. Apparently one elevator has been out of service for like 8 months with no status to the staff that it'll be back online and the other guest elevator doesn't reach the top floor where the bar is so it's a very very weird walk up the emergency stairwell to get to the bar. The breakfast was good and the staff were nice but I think the owners of this place need to take a hard look at what they are offering. This IMO is not up to Hilton standards."

"We had a room booked and so did my in laws and we asked how we could have rooms next to each other on the ground floor. We were given instructions to call that morning so we did. We were assured we were good to go. When we arrived the rooms were not next to each other and in opposite floors. To get us next to each other we had to go to the third floor. The room was not swept or floors cleaned in anyway and we found trash from the previous person. The fridge was also dirty and would not get cold. The towel rack next to the sink kept falling off the wall!!"

"The room was clean and comfortable. I had a nice long bath and had a great nights sleep. "

"Mildew in shower, hot water faucet inoperable on sink, no shampoo in dispenser, thermostat calibrated incorrectly so that AC setting needed to be 60 for comfort "

"The first room they gave us smelled like cigarette smoke and the condition of the room was rough with a cockroach in the bathroom. Staff was great and gave us a different room. That room was much better. There was dog poop on the floors by the entrance the next morning, my husband told staff and it was still there an hour later. "

"Everything was great"

"Great place and staff was amazing. My family of 6 was accommodated very nicely as we arrived kind of late in the day. Would definitely stay again."

"The room was very clean. Parking was well lit and the lot was large. The staff was helpful and friendly. It was not a true continental breakfast, but it was there and available."