Hotels in Puerto Juarez

"You will get tormented unless you do the “Orientation Meeting”. Called our rooms 8:30 and for 2 days until I disconnected the phone. This turned us off the very 1st day. Most staff are friendly but many aren’t into it. Bartenders are slow and have conversations between themselves when there are lineups. Be prepared to be spoken to like a child. Food is abundant but buffet is not great. Japanese restaurant"

"Emporio offers the best food quality among all all-inclusive resorts I've ever tasted."

"The room credits were off no use"

"I'm sure this is a lovely resort, but we were unable to go because the Cartel and Mexican police were at war the day before our arrival. We called this resort and a rep named Cole advised us not to come b/c violence was only 5 miles away. He said Hilton made a blanket decision that all cancellations would receive a 100% refund. Three weeks later, we still haven't seen a dime. Expedia is dragging their feet saying the hotel will not return their calls and emails for approval. I find that hard to believe. My only choice is to share with others about this horrible Expedia experience."

"Very nice resort,everything very good,thanks see you again for sure 😃"

"Impossible to find poolside chairs, any seats by the pools. People are reserving them by going at 7am and leaving personal items. Nice resort but not my best experience. Also no lounges for customers when you check out from the room, our flight was in the late afternoon. "

"Everything was great. My family had so much fun . I forgot my jacket there there and they said they gonna save for 3 months. I like the take care you and your staff "

"This hotel is really good. The staff is amazing, Reina at the front desk, Claudia at the coffee shop and Chef Ernesto really tried their best to make us feel appreciated. I like the food variety at the Buffet. There are 4 restaurants and tge food was good. Overall everything was great. The only things I would improve are the recreation activities and the rooms need a makeover. However everything was cleaned. I strongly recommend this hotel"

"The rooms, hotel, and grounds are immaculate. The beach is nice and people try hard to get pool loungers, go sit out by the beach, the sand is great and RIU keeps it clean."