Hotels in Waterloo

"Very friendly front desk and hotel staff - they were always welcoming when we were coming and going. VERY clean rooms. The mattress was extra comfortable. Hotel is close (walking distance across the street) to many stores, Conestoga Mall and a short drive to points of interest (St. Jacob's Market). Breakfast selection had a wide selection and delicious. Pleasant stay!"

"It is OK"

"Pool was cold hot tub was closed "

"The rooms were clean and the staff was friendly when we checked in. The thermostat in our room did not work, our room was very hot and uncomfortable to try to sleep in (we checked in late). We were given a little table fan. When the staff member came to give us the fan he realized our room was very hot. Eventually we were given a new room. We were given a cart for our things and asked to hand over our keys and told if we forgot anything we wouldn't be able to come back and grab them. My husband and I had two sleeping children to load up, along with two older children and all our belongings. The staff member did not offer to help push the luggage cart, he did not hold open doors for us. He just continuously asked for our room keys back. You are also only given two breakfast vouchers and the rest of your party is charged $20 for their breakfast. "

"The staff was very friendly and accommodating. They are doing some construction, which I am sure will be welcomed. This is my second stay at this property and both were very good."

"It was nice enough. Older. Looked it's age, but not unexpected. "

"Parking was a real drag! Rooms were great. Little funky. "

"Nice rooms updated fairly recently. Hallways and elevator were in good condition too. All staff are extremely friendly, courteous, and helpful. Would happily stay here again. Also, having a Nespresso machine in the room is 100x better than the typical hotel coffeemaker. "

"I found the stay to be perfect for our needs. We enjoyed a comfortable nights sleep. We also had a nice breakfast with plenty of options. "