Hotels in Short Pump

"The hotel and Spa is in a lovely area of Richmond. The staff was very helpful, the room was comfortable and clean. Shula’s steakhouse is in the lobby, so a good meal is always waiting. We will stay here every year on our travels from Florida to New York."

"The Hyatt House Richmond/Short Pump Hotel is a wonderful place to stay. I highly recommend this hotel because the staff was pleasant, the rooms were very clean, if we needed anything they would supply us with it and the hotel is surrounded by many shops and restaurants. "

"This hotel has become my favorite place to stay when visiting the Short Pump area. It is very clean, and the staff members are exceptional! I often mention the same point in my hotel reviews regarding breakfast options: in 2026, it's important to recognize that not everyone eats pork. I recommend offering turkey or chicken alternatives instead. If you love shopping, you will really enjoy this location, as it is situated next to a mall and various shops and eateries!"

"Great staff. Big room. Comfortable"

"Everything thing was great! That was my second time staying at the Short Pump Marriott! I was there for the Saint Paul’s Collage National Alumni Conference and the staff was very helpful. "

"Bed very comfortable. Nice breakfast setup. Didn’t like the coffee! Staff helpful and friendly."

"I have been staying at this hotel for over 10 years when I visit. It’s my favorite it’s close to the airport always get a shuttle from the hotel to the airport. I do miss the dinners you used to serve!!!"

"Close to food and biking and hiking trails"

"The property was clean, convenient to I95, and close to a few restaurants. The staff was helpful and friendly. My wife and I both thought the breakfast was better than average with good variety and reasonable freshness. "

"We love staying at this hotel when flying out of RIC. It’s very convenient with the shuttle service! Benjamin, the bar tender and server is amazing."

"Clean room. Friendly staff. Close to the airport."

"Nice place to stay. Close to shopping and dining areas."

"Excellent hotel!! amazing breakfast!!"

"Clean, quiet, safe. No complaints. I would definitely stay here again."

"Great spacious room-very clean. Staff was very friendly. The pool was awesome and warm! Breakfast was great although a second waffle maker for busy mornings would be beneficial. Great location, 35min from the Metro Zoo, great proximity to food and shopping."

"The room was clean and the hot and cold breakfast choices were fine. The front desk clerk gave us a friendly greeting and acquainted us with nearby restaurants for dinner. Very convenient off and on to I-95."

"Great visit. One night stay. Courteous staff and very clean. Pool was nice but better disability entry to the pool would be a plus."

"We like staying here because it’s so close to kings dominion, has friendly staff, and good walking area for our pups. The room could use a little maintenance especially the bathroom but overall a good place to stay!!"

"Great Location and price are important to me when searching for lodging. This had both and it was clean. The stay was short but I would book here again. "

"Excellent property. Easy access from I-95. Friendly staff. Very clean and comfortable rooms."