Hotels in Cranbourne West

"On arrival staff were not welcoming and could not read their own booking system. Tried to say we had not booked 2 rooms and then tried to charge again despite it being prepaid. No apology given for their errors. Nothing wrong with the hotel itself but the staff are not up to the job, am still waiting for the room deposit to be released 3 weeks later."

"Modern hotel with clean, well laid out and well equipped rooms. Staff is very friendly and helpful. This is really a very nice business based destination hotel in an expanding office industrial area. There are no close retail shopping and restaurant options. The hotel does not offer a pool. "

"Large spacious room "

"Need a soap dish holder in bathroom. The breakfast fare was lacklustre, although price was reasonable. But the limited fare, and terrible coffee let the establishment down significantly. Improving the quality and creativity of the food would complement the excellent quality of the accommodation."

"Location perfect. Close to beach and places to eat. Main shopping area within walking distance. Parking straightforward. The accommodation itself ( 1 bed apartment) was poorly cleaned. Dog hairs on sofa, bed and chairs. Tables and kitchen worktops were in need of a good clean. Under sofa cushions full of last visitors remnants. Kitchen utensils dirty. Floors required vacuum. Dubious marks around toilet door. We did mention to staff on arrival and again on leaving as generally don’t like to post a negative review without giving people a chance to rectify but on our return only vacuum of carpet seemed to have been completed. Other reviews seem to be okay so maybe we just got unlucky with our room! "

"Good place to stay overnight"

"Big Rooms and a nice Bed Internet very slow "

"Great place to stay friendly helpful staff beautiful clean rooms modern catering to all our needs. Always smells lovely. "

"This is a beautiful hotel with high-quality furnishings and facilities. You would think you were at the Hilton. Would stay again."