Hotels in Eccleston

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"Upmarket and luxurious hotel which surpassed our expectations. Great breakfast as well. Reasonable bar prices. "

"Clean room, Staff great, good selection of food at breakfast "

"Good stay, no issues"

"Hotel tired and in need of updating. Dirty pillow cases! Heating in room not working, electric fan heater provided with feet missing - potential fire hazard! Staff very friendly, polite welcoming, attentive and happy! Food great, bar service great. Attention to food allergy great! "

"Lots of convenient parking. The breakfast was great with freshly cooked food to order and plenty of fruit and pastries. The bedroom was larger than average with two upholstered chairs and bathroom with a real bath."

"Arrived and the first thing that struck us was the 10 or so steps at the front door to get up to the reception area, not easy for older people with a heavy suitcase, we then stood around 10 minutes waiting to check in as there was no staff at reception. Then told that parking was £10 per night which we hadn’t seen listed anywhere, we also had to pay a £150.00 damage deposit (Refundable) which we also knew nothing about, we’re in our 60’s, we’re hardly going to wreck the room! We did consider going somewhere else at this point but the girl on reception said that since we’d had a bit of hassle checking in she’d upgrade our room! If the room we got was an upgrade we’d worry greatly about what they were going to put us in to begin with, the bed would have been great if we were both 5”5 and 7.5st, my feet were hanging off the end of the bed all night, they obviously don’t cater for people of 6ft, the shower was a step over bath with a curtain that sticks to you, how very 70’s! The room was very warm so we opened the top windows then were alarmed to hear some crashing & banging, the breeze coming into the room was lifting the tiles in the false ceiling at both the entrance and the bathroom, needless to say we had to close the window! We were meant stop for three nights but decided to cut our losses and head home after two nights. Never again will we opt for a so called “cheaper hotel” as sometimes pictures on selling sites can be deceiving! Overall, very disappointed…"

"Breakfast has a great variety to suit all including healthy options which I usually find difficult, so I was very impressed. The quality of the food is excellent overall and the staff are very helpful. Coupe not fault the service. I did not give 5 stars because I would have dusted the bedroom better myself. Yes I am fussy, so I expect a hotel room to be as clean as my home when I pay for it. "

"Staff was so friendly and helpful! The breakfast was lovely with again amazing service. The room, small but extremely cosy and equipped!"