"Amazing and more!!!! Great hotel and staff that makes you feel pamper every day.
I forgot a package and Damian from concierge was so nice that started asking who was going to Cancun to help me. Thanks so much"
"Great place. Safe, private, clean and well equipped. Pool is beautiful. Property inside it’s walls is immaculate.
Sisal itself has garbage and power issues that were disappointing and frustrating but no fault of the property.
Pamela and all the folks who work on property were kind and helpful. "
"Outstanding hotel. No complaints at all. The staff went well
Beyond my expectations to make my stay more enjoyable. Excellent area with many delicious restaurants by. Very quiet area as well. Safe and secure. 10 stars 🌟 "
"Wonderful clean hotel in a safe neighborhood. This excellent hotel has great staff and a delicious breakfast buffet. With nearby access to much of the downtown Merida area, we had a wonderful stay and everything was easy. Would definitely stay here again!"
"Honestly this place is incredible. Beautiful setting, beautiful rooms and buildings. The hotel has been open for 8 years, so there is a little bit of wear, but everything maintained very well. The rooms are big and very nice. The spa is lovely. And particular shout out to Monse who ran the yoga and fitness classes in the morning. Wonderful way to start the day, all orchestrated perfectly. The food at the two restaurants is excellent. Breakfast is great too. Bar and lunch service round the pool...
"Expedia Customer Suppot,
My experience at the hotel was very positive. The staff was consistently friendly, welcoming, and attentive, which made my stay comfortable and enjoyable. I truly appreciated their hospitality and willingness to help whenever needed.
The location was also perfect—very convenient and well-situated, which made it easy to get around and enjoy the area.
Overall, I had a pleasant stay and would recommend this hotel to other travelers looking for a good experience in the...
"The rooms where clean, the restaurant has really good food plus they open early in the morning and close late at night. The front desk persons were nice and friendly. I will definitely be back. "
"The place is clean, extremely comfortable and friendly the owner and the staff always very helpful and very supportive on what you need. This place is away from any town to relax, but there are taximotos, busses, and taxis that visitors can take just out side of the Jaal Kab cabañas and they drop you off there too."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Owners, and everyone who runs this place were amazing, its a family own and operated, they are truly caring, friendly and super attentive to anything we needed. We loved our stay💖
Not only safe and quiet but kid and dog friendly as well. If you’re not a guest there, you should be. I’m booking another night then going to the beach; which I haven’t seen yet.
They treat every guest as VIP. Let loose relax at this gem I promise it’s worth it. World class seafood right across the street.
Thanks for the love shown me here
