"Front desk staff was extremely friendly and helpful. The bartender and waitstaff were great. We were not there for business and initially wondered what we would do each day with only the mall in walking distance. The front desk connected us with a great taxi driver. We were able to go to the WTA tennis tournament, go sightseeing and take day trips every day. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I picked this hotel since it was located close to my family's house. I am so glad I did because this hotel put a ton of American hotels to shame with how clean, quiet, easily located from the street and nice it was. The price was also very reasonable for how large the room was. The security was also very good at this hotel when my dad was trying to come up to our room to pick us up they made him wait until they called my room to verify who he was. Free breakfast was available but I did not eat....
We chose Merida Santiago Hotel Boutique based on overwhelmingly positive reviews. We were very satisfied. From the moment we arrived tired and hungry, co-owner Jan arranged for us to have a light meal, even though the kitchen was closing down, and then provided us with a thorough inspection of our room. The lovely couple who own the hotel, Jan and Rita, were friendly and gracious hosts. In fact, the entire staff was welcoming and helpful. We started each day with a delicious (included) breakfast...
We had to leave our Airbnb early due to excessive noise and ended up here. This place is sooo quiet.
The room: layout was spacious and well thought out with a comfy bed.
There were some complaints in the reviews of the shower not getting hot. We initially thought we had that problem too but after at least 2 minutes of letting the water run it turned hot. My suggestion, leave the handle right in the middle of hot and cold and let it run. That may help.
The rooftop swimming pool/Fitness...
excellent room, clean, confortable, the balcony is fantastic at this time of the year, food is great employees have always a smile and are ready to help anytime, the location is the best! thumbs up in all qualifications, ready to go back
We loved Merida and Luz en Yucantan hotel. Our party of four utilized three different rooms over four nights. The room La Puesta del Sol room was noisy at night due to music from the park a block away even on week nights. Both La Perla and La Sombra rooms faced the pool and were quiet at night. The former had a large patio in front with table and chairs. All beds were comfortable, showers had hot water and the breakfasts were delectable. We were served coffee, a small pastry, juice, a bowl of...
Thoroughly enjoyed our stay here. The rooms are great, the public areas are airy and spacious and covered in lush greenery. The restaurant was good too - I especially enjoyed the flank steak.
At the weekend this is a perfect spot - the Mexican Nights musical program takes place right outside the hotel so you have a ringside seat. Then on Sundays you can stroll the Paseo Montejo just up the road - it is closed for traffic on Sunday morning so families are out on their bikes.
There is great...
The hotel is very clean and the staff is very kind and helpful. There was not a hair dryer in the room but was available from the front desk. They also offer van transportation to the tourist sites in the area including Chichen Itza. It was great to stay in a family-owned business instead of in one of the American chain hotels.
The NH is a nice hotel at two corners of the Paseo Montejo. We did not try the breakfast/restaurant because there are plenty upscale restaurants available just down the elevator. The staff was very friendly and watching the sunset from the pool on the rooftop is an amazing experience. Highly recommendable!
This hotel is a fantastic bargain, and it keeps enlarging and improving. Nice staff, small dining area, but a terrific cook. It's always clean, and many guests return and return. Good hotel.
