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Leonardo Hotel Amsterdam Rembrandtpark
2/10 Terrible
"I can honestly say that I last night had the worst experience with any hotel staff across the hundreds of hotels I’ve stayed at. I simple request early in the evening for a few more pillows to our room completely blew up after the staff ignored us until around midnight.
After three attempts I went to the “reception” and Hamid was gaslighting and lying to me saying that it was against hotel policy to issue more then one (1) pillow per guest. And there were no more pillows in the hotel. And what would I or my wife even need more pillows for.
I became justifiably irritated and called him out on his obvious untruths, which he then denied effectively claiming that I lied.
It was so undignified and unnecessary. Any other hotel would have just have given us the pillows so we could sleep comfortably.
The unhelpful reception staff and Hamid in particular have fully deserved this review.
And after the exchange we got our pillows delivered to our room within 15’ showing that he was lying about everything to begin with."
"
I was initially a bit unsure about booking this hotel since it’s a metro ride from Amsterdam Centraal, but it turned out to be a great choice. Our room was spacious, bright, and very comfortable. The hotel itself is modern, clean, and high‑tech throughout.
The metro station is only a five‑minute walk away, and the surrounding area feels safe and well‑lit, even at night. Staff were attentive, friendly, and genuinely helpful during our stay.
Overall, this hotel exceeded my expectations and I would definitely stay here again."
"This hotel has a great location within walking distance to much of what I wanted to see. Most importantly, I could walk to the central train station to catch trains to other countries. The hotel is clean and well maintained, and the staff is very courteous and helpful. I wouldn't call the breakfast fabulous, but it is certainly well done and met my needs nicely. I was upgraded from a single to a double, and, unfortunately, even the double is pretty small. Two tiny beds in a very small room. The bathroom is functional, but that's the best I can say about it. One of the nicest things was that I could open the windows. I was there in April, and the heat was on, so the fresh air helped a lot. Rooms were cleaned daily without even asking. Very quiet. Only one elevator, which did not turn out to be a problem for me. I'm glad I made this choice, rather than the other options I had in mind, primarily because of the location."
"Matelas confortable. Quelques taches sur les rideaux et le tapis. Le bruit des trains n'est pas dérangeant. Hôtel très bien situé à quelques pas de la gare centrale. Buffet déjeuner très bon et beaucoup de tables."
"Cool modern. Small room but very nice. Excellent evening bar with food. Huge breakfast bar with excellent food. Can walk safely to Schipol checkin. Very close."
"Very nice hotel but … keep in mind that bathroom is tiny!! If you are a big person maybe reconsider this option. Also is a little far from city center so will need taxi/uber to move around. Other than that it was very clean and a nice stay. They have a microwave in lobby just in case. Staff was friendly!"
"The hotel was very clean and comfortable! The staff was amazing. I lost an earring and the cleaning staff found it and returned it to me. So nice! The hotel itself was in a very walkable area. Close to everything!"