Al Haouz Hotels

"The staff and food were the two things that really impressed us during our stay. We felt well pampered and looked after. The staff were also fantastic with our child. Having a heated pool and access to the water park was a great treat. The pool might be the cleanest outdoor pool I've ever used. The shuttle into old town was also a nice feature. A fantastic place to rest and relax!"

"Absolutely beautiful property. The hotel is incredible and the staff is amazing. One of the nicest places I've ever stayed. The people were so friendly, shout out to Mohamed in the bar for pouring great cocktails and enhancing our experience. Would love to go back here again, it's a really special place. "

"The property is beautiful and the rooms decorated so nicely. Abraham was incredible and so attentive our entire 3 day stay. He was definitely the highlight for us. The rest of the staff was fine, but not overly warm or friendly which was a contrast to what we had experienced at other places in Morocco. "

"Hotel is lovely with lots of activities and the recreation team is lovely. They have child activities where u can leave ur kids and enjoy some time alone. House keeping i dnt find very impressive with room bed sheet not changed everyday. Rest of the cleaning was good. Very nice hotel outside Marrakech perfect for families and there tour organiser as well. They are very helpful. "

"A warm beautiful stay in the mountains. Brahim was very helpful. The food was absolutely delicious. Staff all welcoming and helpful. "

"This place was a dream…. We stayed in the domes and it was so beautiful to see the stars. The staff was so welcoming. The transportation was so quick and accommodating when we got lost. Thank you for such a wonderful stay. "

"The room was quite clean, and the staff were super kind and helpful - sometimes with the help of Google Translate. They even let us stay one more night, as we couldn't get to the hotel on the first night due to recent avalanches. Due to the snowfall, the climb up to the hostel was quite slippery: the path is narrow and winding. The views from the hotel were excellent to the surrounding mountains and Imlil. The air conditioner in the room was broken, and made a stuttering sound. We fixed by just pushing the plastic side, but it should be fixed. The bathroom did not have air conditioning, which made it auite steamy after a short shower. It also didn't drain very well. It was quite cold in the hotel, but the staff kindly lit a fire in the dining room furnace. We also had extra blankets for the night. The balcony door not locking shut also made it somewhat cold. Overall a very pleasant and charming stay with minor things to improve, and also based on the extreme weather we arrived in."

"Amazing food, people and hospitality need to visit and stay over here if you visit once in marrakech just 1 hrs drive from marrekech and so many activities you can do over here and once again thankyou for you great hospitality le des terrace afagay!"

"Amazing place full of character & charm! Food and spa need improvement but the vibe make up for them! "