Hotels in Pilot Point

"Staff is hardly present at the desk and the deposit requirements never seen at no hotel before . But loved the housekeepers very sweet and dedicated to their job they deserve raises ❤️"

"Hotel was very clean, well kept, and quiet. Room was clean and comfortable. Staff was extremely friendly and helpful. They welcomed me, my fiance, and dog into the hotel with a smile and made sure to point out all the extras our room came with ( free drinks, free tickets for mini golf, discounted restaurant coupons, etc). They also texted me throughout our stay to ask if we needed anything. We will be booking here in the future!"

"It was a nice place to stay."

"The bed was very hard and there was very little furniture in the room. There wasn't even a chair to sit and watch tv in the room."

"We had an oceanfront room on the third floor of the south tower. The room and view were Lovely and the staff was very helpful (even though my room wasn’t ready and it was past the 4pm check-in time). After going to sleep, I was awoken in the middle of the night by a very loud sound I can only describe as a wind tunnel…I was awake most of the night because of it. In the morning I asked if anyone had complained and was told maintenance would check. It wasn’t a motor cycling or any other equipment and could be heard outside the room and down the hall. Less than 45 minutes later, I’m told the folks in the adjoining room left their balcony door open and they would be asked to close it. Seriously!? I got an oceanfront room to hear the ocean and would have had mine open a bit but it made the sound worse. I next asked to cancel the second night and was told it couldn’t be done. They did move me to the second floor oceanfrontt and upon opening the balcony door, the sound was back… not as bad as the top floor but still audible. Never again at this hotel, and I am surprised at Mariott. To top it off, my parting gift was parking fees for the two nights for a total of $40. This was after I asked about a second vehicle and they told me street parking was free since it was off season. Unbelievable. This was most definitely in my top 3 worst hotel stays ever."

" I can describe in one word everything was FABULOUS!"

"Clean room, friendly staff, great location. Will be back."

"We had a great day everything was awesome!!"

"The front desk staff was very welcoming and helpful. The room was clean and comfortable. We didn’t use the pool, too cold, but it looked clean. A couple of negatives were the parking lot had extremely narrow spots and we found it difficult at times to get in/out of them. Also, a huge pet peeve is that the room comes with 2 bottled waters but does not get replenished for the other nights of your stay…paying the same price but not getting the same service for each nights stay…disappointing."