Hotels in Hielera

Patricia y Moi son unas personas muy amables y eficientes. Nos hicieron sentir muy bien. Muchas gracias.

A group of 7 siblings took a road trip last year and we happenned to find this little jewel of a hotel by accident as the one we had chosen was not available. We had a 2 night stay and we all fell in love with this beautiful property. We enjoyed it so much we decided to do it again this year and had just as great a stay if not better as this time around most of the construction that was being done last year was completed and we were able to enjoy the full completed property. Service and staff...

Excellent as always. Low key, family favorite.

La pasamos muy bien, el hotel está muy bonito y bien cuidado, el agua de la alberca está calientita y la comida muy rica. Si lo recomiendo. Además tienen servicios de spa.

The fridge was a plus! Restaurant on site was convenient and good variety. Walkable to plaza and peer.

I like it all, clean room and the whole facility is very cleam.

Great short stay at Hacienda del Lago. Staff was excellent. Owner of establishment personally gave me a lift to restaurant on a busy Saturday afternoon and taxi's were booked.

…missing a connection sucks a$$ and when you’re disgruntled and have no where to go - finding out this hotel was in this airport turned my frown upside down and I went asleep. They were able to accommodate a late check out which subsided the lack of flights out of here and having to sit for a day made it not dreadful. Basically if you get stuck in Guadalajara I would stay here.

Make it clear where the place is located. Also a better visual at the entrance to identify it. The directions provided by Hotels.com were incorrect. I set to a diferent location, totally wrong. And when I called the number, no one answered. So, needles to say, I struggled to find it. Other then that, it is a very nice place. We are already planning on going back sometime in the near future. Thank you Carmen, for being a great host.

Lovely quiet hotel for couples or friends. No children. Friendly staff. Definitely would return.

All around excellent hotel. Friendly and helpful staff. Perfect location. Clean and comfy room. Would recommend and would definitely stay again