This is the worse hotel that I ever stay.
First, before I arrive Da Nẵng , I tried to contact hotel to arrange hotel pick up service from airport to hotel, i sent 3 emails to the hotel and no one reply. No one ever answer the phone as well. I still don’t get the correct hotel contact now.
Then when I get to the hotel room there are different from the photo. The picture and details show in Expedia website mention there should have bathtub in the room, but there are no bathtub. I reach to the hotel stuff and the stuff mention this room type have no bathtub facility at all. There are discrepancy on the discription between Expedia website and hotel service.
Finally I can change to a room with bathtub but then the shower have no hanger to hold the shower tab, you need to hold the water tab by yourself to able to take shower.
No service at all, in the morning around 9-10, cleaning ladies or man ring the door bell, if you didn’t answer them or open the door, they will open your room door without any notice. This is a very very bad service and I cannot rest any more after they wake me up. There are no “ Do not disturb” sign to notice them they cannot access our room.
OK, we tried to ask them to come later to clean our room, but no one tridy up the room.
I stay here for 4 nights and they ring the door bell and access to our room without notice 4 times. At the end of the trip, we have been told to pay 300,000vnd but grab is only 50,000. They didn’t mention the pay in advanc