Tom has a slightly strong Glaswegian accent, but he is very friendly and will explain where you will be staying and the shared bathrooms. His partner makes breakfast, which starts at 8:30am, and if you head straight away, hot coffee, tea and toast will be waiting for you. And she is very helpful, repeatedly making sure you don't need anything and that the breakfast is good. It is a bit out of the centre of Glasgow, but that makes it quieter and you will sleep very comfortably. However, this is Glasgow. Remember that it can be a bit chilly, even in summer. I stayed in a room on the second floor, but there is no lift and it was a struggle to carry my heavy suitcase up the stairs alone. Overall, I had a very pleasant time here. If you want to stay in Glasgow for a bit cheaper and more comfortable, this is the place to choose.