When I was taken to the room I realize there wasn't hairdryer and I ask for it, Keith the host simply said "you book an economy room so you don't have one", I ask if there is any other available rooms that are well equipped, he took me to a second floor room with sitting area, convincing me it meet my needs as this room has wi-fi and hairdryer (partly not true, info. page states all rooms has wi-fi), I decide to pay the difference to upgrade. He promise housekeeping will clean up and luggage will be transferred to this room when I'm back, we went out for lunch and came back after two hours, Keith handle the room key and said the room is ready and the luggage is inside. My boyfriend found towel with red stain looking like dried blood and the bathroom has no amenities, Keith came and suddenly got emotional yelling "I told you the room wasn't ready", leaving me speechless he rudely grab the towel and turned away, before he left I told him hairdryer is also missing and I really need it after a dusty long journey, he said the resort only has 2 hairdryers and both are in other guestrooms. We were frustrated but tired of arguing, I tick unhappy check-in on the review page, he immediately saw and rang me, he shout at me telling me to leave next morning, I've never been humiliated this way by the host. My first time leaving bad comment and sadly it happened in a country I love. Farm Resorts was a real nightmare, Hatton area has plenty of other choices with stunning views.