Structure: The hotel has a good structure and is in an excellent location. We stayed in for 5 nights. The shower worked well and had hot water available. In fact, the room looked newly renovated and was the best bathroom and shower we used in Viatnam. Furthermore, the toilet and sink worked well too, as did the air conditioning and lights. The hotel appears to have an elevator. We stayed in a room on the first floor and the only bad thing was that the wifi was a little unstable in our room (I imagine because it was towards the back of the hotel), but in the common areas it worked well.
Cleanliness: The room was clean and had all the utensils we needed. They have minibar.
Food: Breakfast was good and they had options that were a bit different from traditional Asian coffee, as well as bread and eggs with cheese and ham. They served fruits, butter, jam and other foods. Tasty.
Surroundings and staff: There are some good-value restaurants on the hotel street, as well as shops and tour agencies. The hotel staff is very attentive and helped us with tours and what to do in the region. There are shopping malls with good prices nearby. We didn't have any problems with noise as we stayed at the back and the hotel appears to be soundproofed (excellent news as the area is very busy and everything starts working very early).
Transportation: My husband and I used Grab in the city and had no problem finding cars in the area. There are some motorbike rental shops close to the hotel.