In the heart of Zermatt City Centre, Hotel Continental offers a warm welcome with a free breakfast buffet and bar. Enjoy ice skating on site or stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Matterhorn Museum - 3 min walk - 0.3 km
Zermatt Visitor Center - 3 min walk - 0.3 km
Zermatt - Furi - 3 min walk - 0.3 km
Furi - Riffelberg - 3 min walk - 0.3 km
Getting around
Sion (SIR) - 75 min drive
Zurich Airport (ZRH) - 106 miles/170.6 km
Zermatt Gornergratbahn Station - 3 min walk
Zermatt (QZB-Zermatt Train Station) - 3 min walk
Zermatt Station - 4 min walk
Restaurants
Hotel Post Zermatt - 3 min walk
Brown Cow Pub - 3 min walk
McDonald's - 1 min walk
Le Petit Royal - 1 min walk
Walliserkanne - 1 min walk
About this property
Hotel Continental
Hotel Continental offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and cross-country skiing, and free perks include WiFi and buffet breakfast daily between 7 AM and 10:30 AM. The helpful staff and location get great marks from fellow travelers.
At a glance
DONE
Hotel size
36 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Ice skating
Bicycle rentals nearby
Hiking/biking trails nearby
Ski lessons nearby
Snowboarding nearby
Services
Front desk (limited hours)
Luggage storage
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Down comforter
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt
Frequently asked questions
Does Hotel Continental offer free cancellation for a full refund?
Yes, Hotel Continental does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Continental?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Continental?
Sorry, there's no onsite parking at Hotel Continental.
What are the check-in and check-out times at Hotel Continental?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM.
What is there to do at Hotel Continental and nearby?
Have fun with onsite winter activities like ice skating.
What's the area around Hotel Continental like?
Hotel Continental is located on the boardwalk/promenade in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Zermatt - Furi. Travelers say that the hotel is in a great location.
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Reviews
Hotel Continental Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.6
Location
9.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a good variety and friendly staff. (30 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Train station
Bathroom
Bed
Food
Coffee
Recreation
Reviews
Verified
8/10 Very good
Feb 8, 2026
Great central location, room was very clean, perfect for a weekend stay
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Clean room, included breakfast, great location, friendly staff, excellent coffee
Jeff
Jeff, 1-night trip
Verified
8/10 Very good
Jan 31, 2026
Great location. Lovely room. Good breakfast, especially friendly when Samantha was there.
Judith
Judith, 7-night trip
Verified
6/10 Good
Jan 4, 2026
Below average even for 3*,walls and floors paper thin, you can hear all your neighbours. Pokey rooms, odd layout. Breakfast was very good and location excellent. Staff helpful and polite
Lisette
Lisette, 5-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Quiet clean hotel with free breakfast
imola
imola, 1-night trip
Verified
10/10 Exceptional
Dec 11, 2025
The location was great. Close to the train station and the Main Street. Plenty of shops and food near by. Everything is within walking distance. The hotel is clean and so are the rooms. We stayed one night and found it to be perfect. They have a really good breakfast and it is staffed by a very sweet lady. I’d definitely stay there again and recommend it to a friend. The views are nice from the balcony and it’s off the main road in a courtyard which keeps the noise down. It has an elevator which is a plus.
Geoffrey
Geoffrey, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2025
Great location and superb staff. I was upgraded to the parent hotel next door, Hotel Simi. Comfortable and always spotless clean. Desk staff helpful and professional. Would stay again.
Abigail
Abigail, 3-night trip
Verified
8/10 Very good
Oct 11, 2025
Excellent staff.Very helpful and nice!
shanil
shanil, 1-night trip
Verified
8/10 Very good
Oct 5, 2025
We had a clean room. Efficiently cleaned, with all our needs including a refrigerator. Breakfast was also good, with plenty of options and friendly staff.
Larry
Larry, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Very conveniently located. Loved having a patio. Breakfast was very good. Clean and great bathroom.
Judith
Judith, 4-night trip
Verified
8/10 Very good
Jun 15, 2025
Great location to all the rides and close Railway Stations
Ravi
Ravi, 2-night trip
Verified
8/10 Very good
Feb 24, 2025
Great location and beautiful view of Matterhorn the staff were friendly
Alex
Alex, 5-night trip
Verified
10/10 Exceptional
Jul 10, 2025
It is very close to the station, and shopping area. The breakfast is very good.
Hopefully come back again.
Mikiko
Mikiko, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2025
Staff was remarkably friendly, close dining and shopping, pillows were unbelievably comfortable
Robert
Robert, 3-night trip
Verified
8/10 Very good
Jun 10, 2025
Proximity to the train station as well as to the town
Jocelyn
Jocelyn, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2024
Great location
michael
michael, 2-night trip
Verified
8/10 Very good
Jun 7, 2024
Great location
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2023
Great staff and location
Leandro
Leandro, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2024
Very good location
Donny
Donny, 1-night trip
Verified
8/10 Very good
Jun 5, 2025
The rooms were dated but clean. It was hot in the room all night. The breakfast was good we enjoyed it. The common areas are nice and updated. Zermatt is a must do!
michele
michele, 1-night trip
Verified
10/10 Exceptional
May 1, 2024
My wife and I are happy with the service and location, they also provide good breakfast
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Feb 27, 2024
Amazing hotel, great amenities and staff that go out of their way to help
Zakari
Zakari, 3-night trip
Verified
10/10 Exceptional
Dec 1, 2024
Amazing front desk service!
Shahryar
Shahryar, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2024
Excellent Hotel
Very clean room, amazing view from the balcony and great location. Would love to come again!
Wioleta
Wioleta, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2025
Very nice hotel with in 2 minutes walk from train station and also in the middle of everything. Breakfast was a plus. Loved it.