I arrived to this hotel with mu husband. Spent there just a few days, but was very disappointed with everything! There was just one person speaking English and obviously we met him just twice. All other guys did not speak English - when we arrived to the hotel to check in we just got card to our room, guy working in the hotel called the lift for us, so we thought that he was going to show us our room, but he gave us the card to our room and left downstairs - even did not tell us to what floor we should go!
Breakfast was very limited as well..we had to fill up the form and choose whether we wanted to have american or vietnamese breakfast, what type or coffee etc. Even if you choose juice and coffee you never get them both! When I asked to get my coffee as requested on form I had to keep asking them and obviously no one understood me! I have never got the right thing! So what is the point of using the forms then?! Even one guy from reception did not understand what "coffee" means...obviously no dessert, nothing...very poor..
On check out day we had to pay for drinks from minibar, but what kind of mini bar?? there wasn't any!! there was just water which we have been told that is included, there was no information that we had to pay for that!! Very disappointed again!!!
Hotel clean but very bad..would never give 3 stars..