Mixed experience. Check-in is inconveniently on 3rd floor. Location good, but we did not know inn advance of the construction going on on the street outside, and our room faced this. Fortunately we were up early before it got noisy. Bathroom door can either close to the room or the stall shower (no bath), not both--and it leaked. Website said pool would be open, but perhaps it was a little too cold out. But whirlpool not operating, and sauna had no water for steam. We did appreciate them quickly getting us a hotwater pot on request.