Comentario verificado
2/10 Mediocre
Aly
23 de dic de 2019
Denied booking require refund
Although my booking was paid for but it was denied and rejected.Primal hotel at your advertised address doesn’t exists.it was relocated to completely another place 3 km away.they collected my Printed booking and denied any booking.when about to leave they offered me a place in another unknown place 4km away but on the basis I had to pay more ch higher price.
I urge you to refund my money to my account credit card.
The taxi driver took me to another hotel in Victoria island and I had to pay another 1600 dirham for 5 nights
Highly appreciate your support to refund me my money.
I have the receipt of the new hotel paid only in cash in Victoria island.
I tried to get hone call you but I can’t nsumed my money but no luck