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Serene Kandy

Alojamiento de 4.0 estrellas
Hotel en la montaña en Kandy con restaurante y bar o lounge

Elige las fechas para ver los precios

Cerca de una estación de tren, Serene Kandy es una buena opción de alojamiento en Kandy. Después de un baño en una de las 8 piscinas al aire libre, puedes comer algo en el restaurante o tomar una copa en el bar o lounge. Otras comodidades incluyen una piscina infantil y una terraza.

Comentarios

8,0 de 10
Muy bueno

Servicios populares

  • Piscina
  • Traslado desde/hasta el aeropuerto
  • Aparcamiento gratuito
  • Wifi gratis
  • Restaurante
  • Aire acondicionado

Servicios principales (12)

  • Servicio de limpieza diario
  • Restaurante y bar o lounge
  • 8 piscinas al aire libre
  • Desayuno disponible
  • Piscina infantil
  • Servicio de habitaciones
  • Servicio de transporte al aeropuerto
  • Terraza
  • Aire acondicionado
  • Caja fuerte en recepción
  • Lavandería autoservicio
  • Consigna de equipaje

Siéntete como en casa (6)

  • Estancia gratuita para los niños
  • Piscina infantil
  • 7 dormitorios
  • Cocina básica
  • Cuarto de baño privado
  • Televisión
El precio actual es de 68 €
incluye tasas e impuestos
Del 3 jun al 4 jun

Opciones de la habitación

Filtros disponibles para las habitaciones
Se muestran 7 de 7 habitaciones

Abrir todas las fotos de Super Deluxe Single - Main Wing

Super Deluxe Single - Main Wing | 7 dormitorios, ropa de cama de alta calidad, caja fuerte y escritorio

Super Deluxe Single - Main Wing

  • 1 huésped
  • 1 cama doble
  • Wifi gratis

Abrir todas las fotos de Super Deluxe Double or Twin - Main Wing

Super Deluxe Double or Twin - Main Wing | 7 dormitorios, ropa de cama de alta calidad, caja fuerte y escritorio

Super Deluxe Double or Twin - Main Wing

  • 1 habitación
  • 2 huéspedes
  • 1 cama de matrimonio grande O 2 camas individuales
  • Wifi gratis

Abrir todas las fotos de Super Deluxe Quadruple with Kitchenette - Main Wing

Super Deluxe Quadruple with Kitchenette - Main Wing | 7 dormitorios, ropa de cama de alta calidad, caja fuerte y escritorio

Super Deluxe Quadruple with Kitchenette - Main Wing

8,0 de 10
Muy bueno
(2 comentarios)
  • 1 habitación
  • 4 huéspedes
  • 2 camas individuales y 1 cama doble
  • Wifi gratis

Apartamento (Four-Bedroom Luxury Apartment)

  • 120 m²
  • 4 habitaciones
  • 9 huéspedes
  • 4 camas dobles y 1 sofá cama individual
  • Wifi gratis

Habitación triple (Luxury Triple Room)

  • 36 m²
  • 3 huéspedes
  • 1 cama doble y 1 cama individual
  • Wifi gratis

Habitación (Premium Quadruple Room)

  • 38 m²
  • 4 huéspedes
  • 2 camas individuales y 1 cama doble
  • Wifi gratis

Apartamento

  • Vistas a la montaña
  • 150 m²
  • 2 habitaciones
  • 4 huéspedes
  • 2 camas de matrimonio y 1 sofá cama individual
  • Wifi gratis

Alojamientos similares

Una piscina al aire libre
Sevana City Hotel Kandy
Kandy
  • Piscina
  • Aparcamiento disponible
  • Wifi gratis
  • Restaurante
8.8 sobre 10, Excelente, 565 comentarios
El precio actual es de 32 €
incluye tasas e impuestos
Del 1 jul al 2 jul
Sevana City Hotel Kandy
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Información sobre la zona

Mapa
113, Rajapihilla Mawatha, Kandy

Qué hay en los alrededores

  • Lago Kandy - A 5 min a pie - 0.5 km
  • Reserva forestal Udawatta Kele Sanctuary - A 8 min a pie - 0.7 km
  • Parque Wales - A 8 min a pie - 0.7 km
  • Templo de los dientes - A 13 min a pie - 1.1 km
  • Torre del reloj de Kandy - A 13 min a pie - 1.2 km

Cómo moverse por la zona

  • Colombo (CMB-A. Internacional Bandaranaike): a 170 min en coche (115,5 km)
  • Estación de tren de Kandy: a 21 min a pie (1,7 km)
  • Servicio de transporte al aeropuerto de pago

Restaurantes

  • ‪Hideout Lounge - ‬A 17 min a pie
  • ‪Hela Bojun Hala - ‬A 14 min a pie
  • ‪Senani Restaurant - ‬A 6 min a pie
  • ‪Balaji Dosai - ‬A 17 min a pie
  • ‪Grand Sky Lounge - ‬A 9 min a pie

Acerca de este alojamiento

Serene Kandy

  • Cerca de una estación de tren, Serene Kandy es una buena opción de alojamiento en Kandy. Después de un baño en una de las 8 piscinas al aire libre, puedes comer algo en el restaurante o tomar una copa en el bar o lounge. Otras comodidades incluyen una piscina infantil y una terraza.

De un vistazo

DONE

Tamaño del hotel

    • 21 habitaciones
DONE

Entrada y salida

    • Hora de inicio de la entrada: 07:00; hora de fin: 23:30
    • La entrada tardía está sujeta a disponibilidad
    • Edad mínima para efectuar el registro de entrada: 18
    • Se puede efectuar el registro de salida hasta las 12:00
    • Registro de salida sin contacto personal disponible
DONE

Instrucciones especiales de entrada

    • Este alojamiento proporciona servicios de transporte desde el aeropuerto (puede aplicarse una tarifa). Los huéspedes deberán ponerse en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva para proporcionar la información de su llegada.
    • La recepción abre todos los días de 06:00 a 00:00.
    • El servicio de recepción está disponible en horario limitado.
    • La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática
DONE

Documentación para el registro de entrada

    • Es obligatorio presentar una tarjeta de crédito o de débito, o dejar un depósito en efectivo, para posibles cargos adicionales.
    • Pueden pedirte un documento de identidad válido.
    • La edad mínima para realizar el registro de entrada es de 18 años.
DONE

Menores

    • Se ofrece alojamiento gratuito a un menor de hasta 6 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
DONE

Mascotas

    • No se admiten mascotas ni animales de servicio
WIFI

Internet

    • Conexión wifi gratis en las zonas comunes
    • Conexión a Internet wifi y por cable gratis en las habitaciones
LOCAL_PARKING

Aparcamiento

    • Aparcamiento sin asistencia gratuito en las instalaciones
DONE

Traslados

    • Traslado desde/hasta el aeropuerto previa petición (disponible 24 horas)*
DONE

Información adicional

    • Zonas para fumadores

Instalaciones del alojamiento

Comida y bebida

  • Desayuno continental (de pago) disponible todos los días de 06:00 a 10:30
  • Restaurante
  • Bar o lounge
  • Servicio de habitaciones con horario limitado

Para los más pequeños

  • Estancia gratis para los menores (consulta las políticas del alojamiento)
  • Piscina infantil

Servicios

  • Servicio de recepción (horario limitado)
  • Asistencia turística y para la compra de entradas
  • Lavandería
  • Consigna de equipaje
  • Tumbonas de piscina

Instalaciones

  • Caja fuerte en recepción
  • Terraza
  • 8 piscinas al aire libre

Accesibilidad

  • Ascensor

Servicios de la habitación

Entretenimiento

  • Televisión de pantalla plana de 42 pulgadas
  • Canales de televisión por satélite

Total comodidad

  • Aire acondicionado
  • Cafetera y tetera
  • Hervidor eléctrico
  • Tabla de planchar (previa solicitud)

¡Duerme de maravilla!

  • 7 habitaciones
  • Habitaciones insonorizadas
  • Ropa de cama de alta calidad

Te encantará

  • Balcón

Higiene

  • Baño privado
  • Ducha
  • Artículos de higiene personal gratuitos
  • Secador de pelo
  • Toallas
  • Papel higiénico

Opciones de conexión

  • Escritorio
  • Periódicos gratuitos
  • Wifi gratis e Internet por cable

Comida y bebida

  • Cocina básica
  • Agua embotellada gratuita
  • Papel de cocina

Información adicional

  • Todos los días
  • Caja fuerte
  • Se proporcionan productos de limpieza ecológicos

Tasas y políticas

Tasas obligatorias

Deberás pagar los siguientes cargos al alojamiento a la entrada o a la salida (es posible que las tasas incluyan los impuestos aplicables):
  • Cena de Nochebuena (24 de diciembre) por adulto: 60 USD
  • Cena de Nochebuena (24 de diciembre) por menor: 30 USD (desde 6 hasta 11 años)
  • Cena de Nochevieja (31 de diciembre) por adulto: 75 USD.
  • Cena de gala de Nochevieja (31 de diciembre) por menor: 37.5 USD (desde 6 hasta 11 años)

Extras opcionales

  • Se ofrece un desayuno continental con un coste adicional de, aproximadamente, 10 USD por adulto y 5 USD por menor.
  • El servicio de transporte al aeropuerto cuesta 80 USD por vehículo (solo ida).

Menores y camas adicionales

  • Las camas supletorias cuestan 10.0 USD por día.

Política del hotel

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.

Este alojamiento cuenta con espacios exteriores, como balcones, patios y terrazas, que podrían no ser adecuados para niños. Si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada.

Para tranquilidad de los huéspedes, el alojamiento cuenta con extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios en las instalaciones.

Este alojamiento acepta tarjetas de crédito y efectivo.

Tarjetas de crédito aceptadas: Visa, Mastercard y American Express.

Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Conocido también como

Serene Grand Hotel Kandy

Serene Grand Hotel

Serene Grand Kandy

Serene Grand

Serene Kandy Hotel

Serene Kandy Hotel

Serene Kandy Kandy

Serene Kandy Hotel Kandy

Preguntas frecuentes

¿Ofrece Serene Kandy la posibilidad de cancelar gratis y recibir un reembolso completo?

Sí, Serene Kandy dispone de tarifas de habitación completamente reembolsables que se pueden reservar en nuestro sitio web y cancelar hasta unos días antes de la entrada en función de la política de cancelación del alojamiento. Asegúrate de revisar los términos y condiciones de la política de cancelación del alojamiento.

¿Hay piscina en Serene Kandy?

Sí, hay 8 piscinas al aire libre y una piscina infantil.

¿Serene Kandy admite mascotas?

No se admiten mascotas ni animales de servicio.

¿Ofrece Serene Kandy aparcamiento en las instalaciones?

Sí, hay aparcamiento gratis.

¿Ofrece Serene Kandy servicio de traslado al aeropuerto?

Sí, hay disponible un servicio de transporte desde y hasta el aeropuerto. Cuesta 80 USD por vehículo solo ida.

¿Cuál es el horario para realizar la entrada y la salida en Serene Kandy?

Hora de inicio de la entrada: 07:00; hora de fin: 23:30. La salida se efectúa a las 12:00. Se ofrece registro de salida sin contacto.

¿Qué se puede hacer en Serene Kandy y en los alrededores?

Serene Kandy cuenta con 8 piscinas al aire libre.

¿Hay algún restaurante en Serene Kandy o en sus inmediaciones?

Sí, cuenta con un restaurante en sus instalaciones.

¿Serene Kandy tiene habitaciones con cocina?

Sí, todas las habitaciones disponen de minicocina con cafetera.

¿Serene Kandy tiene algún espacio privado al aire libre?

Sí, todas las habitaciones disponen de balcón.

¿Qué tal está la zona de Serene Kandy?

Serene Kandy se encuentra a tan solo 12 min de Parque Wales y a 18 min de Torre del reloj de Kandy si vas andando.

Comentarios

Comentarios sobre Serene Kandy

8,0

Muy bueno

8,4

Limpieza

7,2

Ubicación

8,0

Personal

8,0

Instalaciones y estado del alojamiento

Comentarios

Verificado

8/10 Muy bueno

Hjælpsomt personale. Dejlige værelser. Vi har været meget tilfredse med opholdet.
Nønne Thyme, viaje de 4 noches
Verificado

10/10 Excepcional

Great place to stay in Kandy! Rooms are clean, comfortable, and shower is great. Staff are true professionals and definitely want you to have a great stay. Hotel is perched atop hill just outside of town. Plenty of nice restaurants nearby and the town is a nice 20 stroll down the hill. Staff hooked us up with a great driver for day trip to Sigiriya. Great place to stay!
Grady, viaje de 3 noches
Verificado

10/10 Excepcional

Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top
Ganesh, viaje de 3 noches
Verificado

10/10 Excepcional

Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.
keith, viaje de 1 noche
Verificado

10/10 Excepcional

Excellent hotel, staff couldn’t do enough for us. Good value too as when booking I understood it was a room only deal but it turned out to also include breakfast and evening meal so it worked out at just £35/night each. Would definitely stay here again! 👍👍👍
Barry, viaje de 2 noches
Verificado

8/10 Muy bueno

Recommended - Serene Kandy

Enjoyed out stay at Serene Kandy. The hotel was quiet and the rooms don't really have a view (or at least our didn't). Here are the positives - super friendly and welcoming staff. Spacious and comfortable room. Great pool area. Universal power points and plenty of them. Delicious and quality breakfast. Some opportunities for improvement - ironing boards in the room, more water for guests and the cost of the breakfast is a little on the expensive side.
Trenton, viaje de 1 noche
Verificado

4/10 Aceptable

disappointing, go elsewhere!

Hotel badly run and nothing turned up when Ui asked and without constant reminders.
Verificado

6/10 Bueno

Ridiculously expensive room

Hotel was fine but we were hugely over charged for our room compared to what our children and partners paid for their rooms - such a huge difference in price for 2 different room categories. We paid 350 usd for 2 nights for massive room which we didn’t need and no breakfast and the other 2 double rooms which were very nice only cost 150 usd for 2 nights including breakfast which was a much better deal. On asking the hotel to move us to a double room they refused this although we saw on the internet that there was availability and at a much reduced price compared to what we paid. We felt cheated with the price we had to pay for our room and would definitely not recommend people to book the room for 4 people if only 2 need a bed. Otherwise the pool area was nice and double rooms were good standard. Hotel seemed to be empty apart from us which is another reason we cannot understand why we had to have such a huge and expensive room. Breakfast was not very nice at all although the staff did their best. We think everything was done in a microwave. Will definitely not be going back to this hotel ! If only they could have shown some goodwill .
Ishbel, viaje de 2 noches
Verificado

6/10 Bueno

Unwelcome, down the road and someone has a key!

We booked Serene Kandy despite some of the reviews on here. We are aware that we are travelling in low season and hotels are not at capacity. We had booked a room in the East Wing and so arrived there. There was a reception, closed, and a security guard who told our driver that we were not expected and to go away. We had not realised from booking that the East Wing is an entirely separate building down the road. We persisted and went to main hotel reception, where again they told us they had not got a booking for us. Finally they gave us a room, back in the east wing, which wasn't ready. We did not get any information - wifi password, bottled water etc. Dinner, breakfast and the pool were in the main wing, a 3 minute walk down a very dark, windy road where traffic goes fast. It gets dark at 6pm and we felt uncomfortable. They reluctantly offered to pick us up in a tuk tuk (heavy rain) but this service was not offered again. We had booked dinner and it must be said, food was amazing. However, be aware that drinks (including water) are extra - they kept bringing us more and then charged us. We accepted all of this, however, at 1.30am on our final night we were awoken by a very large party in the lobby of our wing. After a while, our door was unlocked from the outside. Fortunately, we had the security chain across, but it is unacceptable that someone else was given a key to our room, potentially putting two solo females at risk.
Viaje de 2 noches
Verificado

10/10 Excepcional

Recommend

Good hotel and in hilly area of Kandy. Restaurant was also good. Road was busy enough that we could just hail a tuk tuk for 300rup into Kandy Center.
Viaje de 1 noche
Verificado

8/10 Muy bueno

Needs improvement in room maintenance. Telephone not working, set top box not working, remote not working
Viaje de 1 noche
Verificado

2/10 Mediocre

Not a 4 star hotel..very disappointed

My partner and I stayed at the hotel for 2 nights and we were very disappointed as it is not a 4 star hotel as stated and not close to any attractions. In our opinion it is a basic b&b place which we would probably rate a 2 star. The hotel is situated quite high up the hill so it is not as close to the temple of tooth or the lake or Kandy town. The bathroom was all clogged up and it was the same in another room we were moved to on our second day. Bedside mats were towels which looked like they were not cleaned. The drivers who work for the hotel are utterly expensive so don't be fooled to book tours with them. Breakfast was basic but dinner wasn't great at all. Staff are very friendly and helpful.
Viaje de 2 noches
Verificado

8/10 Muy bueno

Take Care to avoid injury

As soon after checking in,we were guided to our room and on entering through the Doorway, I knocked my Leg .on the corner of the Bed ,which is quite sharp edged,resulting in my skin coming off. The cause of this happening is because the Mattress is about 6" shorter on the Left side,Right side and from the Foot of the Bed. The Hotel should warn the guests accordingly or fit out the Beds with Mattress to fit the framework. The Manager and Staff immediately got me Ice to apply on the wound and thereafter rendered First Aid.
Ajit, viaje de 2 noches
Verificado

10/10 Excepcional

Serene grand

Awesome. Great location. Scenic view. Nice comfy rooms
Raman, viaje de 1 noche
Verificado

8/10 Muy bueno

Nice hotel

Charged for beers from mini bar that weren't there to begin with
Nick, viaje de 1 noche
Verificado

8/10 Muy bueno

Do it

Nice and clean. Monkeys on the balcony which was awesome. Breakfast was nice only because the had an omelett guy. Would stay again.
Viaje de 2 noches
Verificado

8/10 Muy bueno

Good stay in Kandy

Attentive staff, good food
Michael, viaje de 3 noches
Verificado

6/10 Bueno

Not as bright as 4 stars, but good for a night

he hotel definitely should be categorized as three-star. The rooms are clean and comfortable, but completely outdated. I stayed in a deluxe double room and it was nothing fancy. The walls, ceilings, and floors are not soundproofed. You can hear EVERYTHING from other guests, the restaurant, and staff. It seemed like they were constantly moving furniture above me and you hear the regular slamming of doors. I had a mountain view of the building next-door under construction. The rooms aren't sealed very well. There was a large gap under my room door (I put a towel to block bugs coming in) and gaps in the sliding glass doors. They don’t provide face or hand towels. I had to request when I first arrived and only got one in the two nights that I stayed. They don’t have duvets or comforters. You’re only left to cover with the bedsheets. I agree with the previous guests, the layout is bazaar. On the plus side, the breakfast and dinner buffets are good. However, the food is only warm and not hot. And the staff is friendly enough.
Traveller, viaje de 2 noches
Verificado

8/10 Muy bueno

Fairly priced hotel with mountain view of Kandy ci

My wife and I stayed here for two nights. We were not sure what to expect, but it ended up being a great place to stay. The staff and the manager did everything they could to make our stay comfortable and enjoyable. They also provided an awesome driver who made it very easy for us to visit all of the sites/activities that we hoped to see. If I had to suggest one thing that I think could be a bit better, I would say the food. It was certainly not bad, but it could be better. About the same as other places I have stayed in Sri Lanka. Overall, I feel good about the room and the service we received. I think the hotel is reasonably priced and it is worth a stay if you are staying in Kandy for a couple days.
Scott, viaje de 2 noches
Verificado

4/10 Aceptable

Dreadful service!!!!

I stayed in seven different hotels during my time in Sri Lanka and the Serene Grand was the worst. The bathroom was crawling with ants when we arrived meaning the overall cleanliness was poor. The service was even worse. The internet in the hotel was down so i asked at 8am if it could be checked, by 3pm it was still down and i was told it would be back up in half an hour. An hour later it was still down and it took another hour for them to deliver me a dongle. I was told my laundry would be ready in the morning and again at 3pm I had to ask where this was (the reaction suggested they had completely forgot about it). I was told it would be ready by 4pm but again when i asked i got a surprised look. I came back from dinner at 8pm and the laundry still hadn't been done. If you ask for the staff here to help then you will be completely forgotten about within minutes (and the hotel wasn't even busy).
Verificado

4/10 Aceptable

Disappointing stay due to overbooking by the hotel

The hotel and room itself was lovely and couldn't be faulted. However, on arrival we were told they only had 1 room left despite having confirmed and paid for two. This meant two of our party were relocated to the Serene Garden down the road. Not a good experience when travelling together. The room at the Serene Gardens was foisty and dingy / not st all what we had booked. Their staff were also unlesssnt and quite rude. Such a shame!
Verificado

10/10 Excepcional

Skønt hotel !

Vi sov en nat på Senere Grand og det var skønt. Vi ankom lidt sent efter en laaang dag, og vi fik roomservice, et dejligt bad og ellers slappede vi bare af resten af aftenen. Skønt hotel, der var super rent og pænt.
Verificado

10/10 Excepcional

Recommend for your stay in Kandy

My husband and I thoroughly enjoyed our stay at the Serene Grand Hotel. We had a balcony to the front and each morning the monkeys would come to visit. The bed was comfortable, room was large and clean, and the location was convenient. I would recommend this hotel for your stay in Kandy.
Verificado

8/10 Muy bueno

Amazing hotel. Best location n view

It was an amazing stay at Serene grand. Simply Awesome
Verificado

6/10 Bueno

Maisemahotelli, hyvät yhteydet keskustaan

Siivouspalvelun taso heikko, varsinkin lattialla siirretään likaa paikasta toiseen.