Serene Kandy

Clasificación del alojamiento: 4
Hotel en la montaña con 8 piscinas al aire libre, cerca de Lago Kandy

Elige las fechas para ver los precios

Serene Kandy te sitúa a solo cinco minutos en coche de Lago Kandy. Después de un baño en una de las 8 piscinas al aire libre, puedes comer algo en el restaurante o tomar una copa en el bar o lounge. Otras comodidades incluyen una piscina infantil y una terraza.

Comentarios

8,0 de 10
Muy bueno

Servicios populares

  • Piscina
  • Traslado desde/hasta el aeropuerto
  • Aparcamiento gratuito
  • Wifi gratis
  • Restaurante
  • Aire acondicionado
El precio actual es de 95 €
incluye tasas e impuestos
Del 27 oct al 28 oct

Opciones de la habitación

Filtros disponibles para las habitaciones
Se muestran 7 de 7 habitaciones

Super Deluxe Single - Main Wing

  • 1 habitación
  • 3 huéspedes
  • 1 cama doble
  • Internet por cable gratis

Super Deluxe Double or Twin - Main Wing

  • 1 habitación
  • 3 huéspedes
  • 1 cama de matrimonio grande O 2 camas individuales
  • Internet por cable gratis

Super Deluxe Quadruple with Kitchenette - Main Wing

8,8 de 10
Excelente
(3 comentarios)
  • 1 habitación
  • 4 huéspedes
  • 2 camas individuales y 1 cama doble
  • Internet por cable gratis

Apartamento (Four-Bedroom Luxury Apartment)

  • 120 m²
  • 4 habitaciones
  • 9 huéspedes
  • 4 camas dobles y 1 sofá cama individual
  • Internet por cable gratis

Habitación triple (Luxury Triple Room)

  • 36 m²
  • 1 habitación
  • 4 huéspedes
  • 1 cama doble y 1 cama individual
  • Internet por cable gratis

Habitación (Premium Quadruple Room)

  • 38 m²
  • 1 habitación
  • 4 huéspedes
  • 2 camas individuales y 1 cama doble
  • Internet por cable gratis

Apartamento

  • Vistas a la montaña
  • 150 m²
  • 2 habitaciones
  • 4 huéspedes
  • 2 camas de matrimonio y 1 sofá cama individual
  • Internet por cable gratis

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Información sobre la zona

Mapa
113, Rajapihilla Mawatha, Kandy

Qué hay en los alrededores

  • Kandy Viewpoint - A 3 min a pie - 0.3 km
  • Lago Kandy - A 13 min a pie - 1.1 km
  • Parque Wales - A 13 min a pie - 1.1 km
  • Templo de los dientes - A 2 min en coche - 1.1 km
  • Palacio real de Kandy - A 3 min en coche - 1.9 km

Cómo moverse por la zona

  • Colombo (CMB-A. Internacional Bandaranaike): a 170 min en coche (115,5 km)
  • Estación de tren de Kandy: a 21 min a pie (1,7 km)
  • Servicio de transporte al aeropuerto de pago

Restaurantes

  • ‪Hideout Lounge - ‬A 17 min a pie
  • ‪Balaji Dosai - ‬A 17 min a pie
  • ‪Sky Lounge - ‬A 17 min a pie
  • ‪Grand Sky Lounge - ‬A 9 min a pie
  • ‪Kandyan Muslim Hotel - ‬A 19 min a pie

Acerca de este alojamiento

Serene Kandy

  • Serene Kandy te sitúa a solo cinco minutos en coche de Lago Kandy. Después de un baño en una de las 8 piscinas al aire libre, puedes comer algo en el restaurante o tomar una copa en el bar o lounge. Otras comodidades incluyen una piscina infantil y una terraza.

De un vistazo

ENTRADA
07:00
SALIDA
12:00

Tamaño del hotel

    • 21 habitaciones

Entrada y salida

    • Hora de inicio de la entrada: 07:00; hora de fin: 23:30
    • La entrada tardía está sujeta a disponibilidad
    • Edad mínima para efectuar el registro de entrada: 18
    • Se puede efectuar el registro de salida hasta las 12:00
    • Registro de salida sin contacto personal disponible

Instrucciones especiales de entrada

    • Este alojamiento proporciona servicios de transporte desde el aeropuerto (puede aplicarse una tarifa). Los huéspedes deberán ponerse en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva para proporcionar la información de su llegada.
    • La recepción abre todos los días de 06:00 a 00:00.
    • El servicio de recepción está disponible en horario limitado.
    • La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática

Documentación para el registro de entrada

    • Es obligatorio presentar una tarjeta de crédito o de débito, o dejar un depósito en efectivo, para posibles cargos adicionales.
    • Pueden pedirte un documento de identidad válido.
    • La edad mínima para realizar el registro de entrada es de 18 años.

Menores

    • Se ofrece alojamiento gratuito a un menor de hasta 6 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.

Mascotas

    • No se admiten mascotas ni animales de servicio

Internet

    • Conexión wifi gratis en las zonas comunes
    • Conexión a Internet wifi y por cable gratis en las habitaciones

Aparcamiento

    • Aparcamiento sin asistencia gratuito en las instalaciones

Traslados

    • Traslado desde/hasta el aeropuerto previa petición (disponible 24 horas)*

Información adicional

    • Zonas para fumadores

Comentarios

Comentarios sobre Serene Kandy

8,0

Muy bueno

8,2

Limpieza

7,2

Ubicación

8,2

Personal

8,0

Instalaciones y estado del alojamiento

Comentarios

Comentario verificado

10/10 Excepcional

Hotel tres propre et personnel au petits soins ! Je recommande !
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8/10 Muy bueno

Hjælpsomt personale. Dejlige værelser. Vi har været meget tilfredse med opholdet.
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8/10 Muy bueno

Bel hôtel mais vide de clients en juillet 2026 . Ainsi, pas de buffet proposé au petit déjeuner car nous n’étions que 2 familles de 4 personnes. Expression proposé mais en supplément…4 euros …20 min d’attente et en prime il était froid! Piscine agréable mais qui manque clairement d’entretien ( carreaux cassés, rouille…) . Nous y avons passé deux nuits et avons un regretté d’avoir une chambre sans aucune vue sur Kandy alors que l’hôtel était vide
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10/10 Excepcional

Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top
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10/10 Excepcional

Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.
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10/10 Excepcional

Great place to stay in Kandy! Rooms are clean, comfortable, and shower is great. Staff are true professionals and definitely want you to have a great stay. Hotel is perched atop hill just outside of town. Plenty of nice restaurants nearby and the town is a nice 20 stroll down the hill. Staff hooked us up with a great driver for day trip to Sigiriya. Great place to stay!
Comentario verificado

4/10 Aceptable

Déçue. Chambre avec cuisine mais sans vaisselle. Emplacement pour un frigo mais pas de frigo. On nous en mets un mais il ne marche pas. Au PDJ on nous demande ce qu’on veut comme café puis on nous le facture avant qu’on voit qu’il y en a au buffet. On demande des messages ayurvedique au final on nous facture un massage balinais. Au moment de payer on nous ne nous propose pas de geste commercial malgré toutes ces erreurs!!
Comentario verificado

8/10 Muy bueno

The hotel was nice for us as a family. The hotel itself is ok not amazing but it had a nice pool (NOT the 8 pools advertised on expedia) but we could see from pics this seemed unlikely. The view from our room was really poor of other hotels or a derelict housing area which as on a massive hill is a shame. Staff lovely as per normal. The rooms were a little old but ok. The breakfast was not buffet as not enough people staying there. Which is fair enough but we could order what we wanted and it was ok.
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10/10 Excepcional

Excellent hotel, staff couldn’t do enough for us. Good value too as when booking I understood it was a room only deal but it turned out to also include breakfast and evening meal so it worked out at just £35/night each. Would definitely stay here again! 👍👍👍
Comentario verificado

8/10 Muy bueno

Recommended - Serene Kandy

Enjoyed out stay at Serene Kandy. The hotel was quiet and the rooms don't really have a view (or at least our didn't). Here are the positives - super friendly and welcoming staff. Spacious and comfortable room. Great pool area. Universal power points and plenty of them. Delicious and quality breakfast. Some opportunities for improvement - ironing boards in the room, more water for guests and the cost of the breakfast is a little on the expensive side.
Comentario verificado

4/10 Aceptable

disappointing, go elsewhere!

Hotel badly run and nothing turned up when Ui asked and without constant reminders.
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6/10 Bueno

Ridiculously expensive room

Hotel was fine but we were hugely over charged for our room compared to what our children and partners paid for their rooms - such a huge difference in price for 2 different room categories. We paid 350 usd for 2 nights for massive room which we didn’t need and no breakfast and the other 2 double rooms which were very nice only cost 150 usd for 2 nights including breakfast which was a much better deal. On asking the hotel to move us to a double room they refused this although we saw on the internet that there was availability and at a much reduced price compared to what we paid. We felt cheated with the price we had to pay for our room and would definitely not recommend people to book the room for 4 people if only 2 need a bed. Otherwise the pool area was nice and double rooms were good standard. Hotel seemed to be empty apart from us which is another reason we cannot understand why we had to have such a huge and expensive room. Breakfast was not very nice at all although the staff did their best. We think everything was done in a microwave. Will definitely not be going back to this hotel ! If only they could have shown some goodwill .
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10/10 Excepcional

Amazing place, beautiful views, great room
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6/10 Bueno

Dårlig/agressiv service

Hotellet er fint nok. Værelset var ok, balkon var slidt. Men service var dårlig og ubehagelig. Vi er knap nok checket ind før Hotel Manager prøver at sælge os en aften udflugt med afgang 30 min efter vores ankomst. Vi siger nej tak og fortæller vi har brug for at slappe lidt af og se hvad Kandy har at byde på, da vi kun har én overnatning. Ca. 10 min. efter ringer vores telefon på værelset og det er manageren der vil høre om vi har ombestemt os med aften udflugten. Flere af disse situationer oplever vi under vores meget korte ophold. Man følte sig “presset” fordi de var aggressive i deres “service” Morgenmaden var kedelig. Frugt, toast og dårlig kaffe.
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6/10 Bueno

Unwelcome, down the road and someone has a key!

We booked Serene Kandy despite some of the reviews on here. We are aware that we are travelling in low season and hotels are not at capacity. We had booked a room in the East Wing and so arrived there. There was a reception, closed, and a security guard who told our driver that we were not expected and to go away. We had not realised from booking that the East Wing is an entirely separate building down the road. We persisted and went to main hotel reception, where again they told us they had not got a booking for us. Finally they gave us a room, back in the east wing, which wasn't ready. We did not get any information - wifi password, bottled water etc. Dinner, breakfast and the pool were in the main wing, a 3 minute walk down a very dark, windy road where traffic goes fast. It gets dark at 6pm and we felt uncomfortable. They reluctantly offered to pick us up in a tuk tuk (heavy rain) but this service was not offered again. We had booked dinner and it must be said, food was amazing. However, be aware that drinks (including water) are extra - they kept bringing us more and then charged us. We accepted all of this, however, at 1.30am on our final night we were awoken by a very large party in the lobby of our wing. After a while, our door was unlocked from the outside. Fortunately, we had the security chain across, but it is unacceptable that someone else was given a key to our room, potentially putting two solo females at risk.
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10/10 Excepcional

Recommend

Good hotel and in hilly area of Kandy. Restaurant was also good. Road was busy enough that we could just hail a tuk tuk for 300rup into Kandy Center.
Comentario verificado

8/10 Muy bueno

Needs improvement in room maintenance. Telephone not working, set top box not working, remote not working
Comentario verificado

2/10 Mediocre

Not a 4 star hotel..very disappointed

My partner and I stayed at the hotel for 2 nights and we were very disappointed as it is not a 4 star hotel as stated and not close to any attractions. In our opinion it is a basic b&b place which we would probably rate a 2 star. The hotel is situated quite high up the hill so it is not as close to the temple of tooth or the lake or Kandy town. The bathroom was all clogged up and it was the same in another room we were moved to on our second day. Bedside mats were towels which looked like they were not cleaned. The drivers who work for the hotel are utterly expensive so don't be fooled to book tours with them. Breakfast was basic but dinner wasn't great at all. Staff are very friendly and helpful.
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8/10 Muy bueno

Take Care to avoid injury

As soon after checking in,we were guided to our room and on entering through the Doorway, I knocked my Leg .on the corner of the Bed ,which is quite sharp edged,resulting in my skin coming off. The cause of this happening is because the Mattress is about 6" shorter on the Left side,Right side and from the Foot of the Bed. The Hotel should warn the guests accordingly or fit out the Beds with Mattress to fit the framework. The Manager and Staff immediately got me Ice to apply on the wound and thereafter rendered First Aid.
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10/10 Excepcional

Serene grand

Awesome. Great location. Scenic view. Nice comfy rooms
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8/10 Muy bueno

Nice hotel

Charged for beers from mini bar that weren't there to begin with
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8/10 Muy bueno

Do it

Nice and clean. Monkeys on the balcony which was awesome. Breakfast was nice only because the had an omelett guy. Would stay again.
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8/10 Muy bueno

Good stay in Kandy

Attentive staff, good food
Comentario verificado

6/10 Bueno

Not as bright as 4 stars, but good for a night

he hotel definitely should be categorized as three-star. The rooms are clean and comfortable, but completely outdated. I stayed in a deluxe double room and it was nothing fancy. The walls, ceilings, and floors are not soundproofed. You can hear EVERYTHING from other guests, the restaurant, and staff. It seemed like they were constantly moving furniture above me and you hear the regular slamming of doors. I had a mountain view of the building next-door under construction. The rooms aren't sealed very well. There was a large gap under my room door (I put a towel to block bugs coming in) and gaps in the sliding glass doors. They don’t provide face or hand towels. I had to request when I first arrived and only got one in the two nights that I stayed. They don’t have duvets or comforters. You’re only left to cover with the bedsheets. I agree with the previous guests, the layout is bazaar. On the plus side, the breakfast and dinner buffets are good. However, the food is only warm and not hot. And the staff is friendly enough.
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8/10 Muy bueno

Fairly priced hotel with mountain view of Kandy ci

My wife and I stayed here for two nights. We were not sure what to expect, but it ended up being a great place to stay. The staff and the manager did everything they could to make our stay comfortable and enjoyable. They also provided an awesome driver who made it very easy for us to visit all of the sites/activities that we hoped to see. If I had to suggest one thing that I think could be a bit better, I would say the food. It was certainly not bad, but it could be better. About the same as other places I have stayed in Sri Lanka. Overall, I feel good about the room and the service we received. I think the hotel is reasonably priced and it is worth a stay if you are staying in Kandy for a couple days.