4/10 Aceptable
1 de jul de 2025
Don't recommend, Won't be returning
Our room was not ready for 4pm check-in. We had left a "Do Not Disturb" sign on the room door handle yet our room was entered, beds made (including removing items from one of our beds), towels replaces with the exception of no hand towels. Have stayed in dozens of hotels/motels and not once has our request to not have the room serviced been ignored, Saw staff in other rooms doing the same. Hallway carpet was not vacuumed. Base of toilet was dirty and from around mirror chipped. Repair on bathroom wall was not painted over and there was a hole behind the room door obviously caused by the door handle. Extremely noisy, as when ever anyone's room door closed it banged and shook our room door and all others. A lot of noise in the hallway at night not addressed by front desk, even though the hallway was not far from the front. Back door to the parking lot was not secured-no lock, magnet only which was not working, nor did exit button work.Parking lot overall poorly lit. Breakfast from 6am to 9am is very early for many and by 8:30am not enough left for 1 person. No instructions for the tv, only a channel guide which is useless when one has no idea how to use the tv. We actually considered looking for another hotel and if not for it being the long weekend with premium last minute rates we would have done so. Definitely not the best Best Western.
Viajero verificado
Viaje en familia de 2 noches
Comentario de huésped verificado de Hoteles.com
