I got room 505. When I arrived they told me it was a very nice tower room with a great view. When they saw my luggage, the reception lady was actually very nice and helped me. I understood why: about 7 floors without elevator. Great view? The windows are small and so high you have to step up to see something outside (I am 6 feet). Bed are the smallest ones I have ever seen. When I asked about check out time the previous day, they told me that extending from 11 to noon would cost 20 euros. I said ok. The next morning I was already annoyed by someone wanting to clear at exactly 11. Took 5 mins to have them understand I had extended. 20 mins later the reception calls and tells me I am late. I told them I extended. The bells of the nearby church did not finished ringing noon, a guy was already waiting to clean. I was struggling to go down the 7 stairs with all my stuffs, he was smiling and looking at me. did not help. That room should not even be sold, it should be a deposit at best! Terrible. Only the lady at the beginning was awesome helpful, probably she was ashamed of the deal/situation.