It's a typical well run Riad, small but cosy, well decorated, still they need to re paint some walls and tiles in the toilettes and fix the plugs. Only details to be excellent.
Staff is nice although they forgot to confirm/decline my extension request for instance, which meant I had to hurry to find another option.
I rather like to have a range of options of tours.
They arranged a tourto the dessert,but gave NO detail of the itinerary nor a ticket or receipt and failed to fix the return to Fez and that finally meant we had to pay a full taxi on our own which other friends from other riads didnt (meaning €60 extra!!)
Details that could take you to the first place if you try harder.