Hampton Inn & Suites Toledo/Westgate

The pool and lobby was very full all weekend with a large family gathering that was loud and rude, not the hotels fault. The staff at the front desk was nice and helpful, but they were constantly interrupted by the phone, staff in the back, other guests not waiting their turn to ask a question, etc. Outside of being in our room there were always so many people on the property.

The manager was friendly and very helpful with telling us about local area attractions and things around Toledo area. Staff was very courteous and they all made sure they greeted you .

We were disappointed that there was no hot food for breakfast but enjoyed our stay otherwise.

Amazing room for the price, definitely enough for the whole family. Coupled with a super friendly staff. I will definitely be staying here again

Staff was very friendly and welcoming. Hotel and room were clean. Safety measures were also been use to protect staff and customer from Covid-19.

The rooms were clean and comfortable. Due to Covid, we didn’t use the pool and breakfast was very limited. Staff was very friendly and courteous. Location is close to the university, restaurants and shopping.

We usually stay at a neighboring property. However, since Hilton is our preferred brand, tried this hotel. It was lacking in the cleanliness, comfort, and welcoming vibe of next door hotel. Totally understand fewer conveniences of travel during a pandemic but staff at the lack of staff at the front desk when trying to request towels, etc. was not a one-off. The property also looks worn and dated, including the outside of the building, the hallways, and rooms.

Great stay

The beds was comfortable and the room was spacious and very clean. I was really impressed. As a travel consult I will book cluents here in the near future :)

The stay was nice.