Hilton Garden Inn Toledo Perrysburg

We stay at Hilton Garden Inn when we just want to have a nice night away, close to home. The service is always fantastic and the room is great. We are always happy with our stay here!

Room was clean and stay was quiet. However, comfort level of our family was impacted significantly by the lack of enforcement of mask policy. There was a group of about 20 individuals in the lobby area adjacent to check in where about 90% did not have masks, were drinking and making a lot of noise/loud talking. All things in a pandemic that were shockingly allowed. Staff was very friendly and taking necessary safety precautions, so uncertain if this is corporate policy or something else, but it was quite disturbing.

During Covid 19 cleanliness is important. We felt very safe during our stay

Quiet, super clean and located in a safe area. Staff is also very friendly. Places nearby within walking distance to eat. I stayed here on my way to the east coast in July and made sure I stayed here again on my way back west at the end of Aug.

Went in person to make me sure my 3 guests could check with no troubles and gave cc and drivers info an hour later was told my guests couldn't checkin until I came in in person and gave my CC # . I told them I was just there in open an hour ago and they just kept saying I had to come in not bothering to check with the other front desk person that was working when I went there. I Planned to go in again the next day to fix things and then they finally found the person that checked me in and I was told everything was fixed. However the rate I was supposed to get for 2 of my 3 rooms was incorrect and now they won't correct it :( not going back. One of my guests also received a 2 am wake up call she did not ask for.

Everyone who we met there was very friendly. The room was very clean. And we enjoyed our stay there. So much to do in the surrounding area. Would recommend and we will definitely be going again.

The hotel is great, the rooms are quiet and comfortable. I think they were well cleaned and probably sanitized. I gave it low rating because in a time of COVID-19, while they post that OH is at Emergency level four, they allowed guests to walk around the hotel without masks including multiple people in elevators. Money seems more important to Hilton then their CleanStay Program: There was a Large wedding during our stay and wedding party guest were allowed all over the hotel without having to ware any mask or other safety considerations. When we mention it it to the front desk they just shrugged and pointed us to the sanitizer on station ... lol Also, at checkin in they gave us the third degree because we reserved through Hotels.com ... not ok!

The hotel was very clean, and the service was excellent!!!!!!!

Great location and lobby. Wonderful staff and breakfast was also a great value. The room was slightly dated.