Heart Hotel

Family-friendly hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake

Choose dates to view prices

Where to?

Dates

November 2025

24

December 2025

Deluxe Double Room, 1 Queen Bed, Lake View | Minibar, in-room safe, desk, blackout drapes

In the heart of Hanoi's Old Town, Heart Hotel offers a warm welcome with local breakfast and convenient amenities. Enjoy in-room WiFi, dry cleaning services, and babysitting for a family-friendly stay.

Excellent

Popular amenities

Airport transfer
Bar
Childcare
Free breakfast
Non-smoking
Free parking

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
24-hour room service
Babysitting
Business center
Airport shuttle
Area shuttle
Train station pick-up service
24-hour front desk
Air conditioning
Computer station
Front-desk safe

For families (6)

Children stay free
Babysitting services
Refrigerator
Private bathroom
Premium TV channels
Daily housekeeping

Room options

Check availability for these dates

Tonight

Nov 24 - Nov 25

Tomorrow

Nov 25 - Nov 26

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Deluxe Room, City View

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Blackout drapes/curtains

38 sq m
City view
Sleeps 4
1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room, 1 Queen Bed, Lake View

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Blackout drapes/curtains

24 sq m
Lake view
Sleeps 3
1 Queen Bed

Superior Room

Highlights

Soundproofed

Individually decorated

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Blackout drapes/curtains

Hair dryer

24 sq m
Sleeps 3
1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Queen Bed, Partial Lake View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Blackout drapes/curtains

Hair dryer

Private bathroom

24 sq m
Sleeps 3
1 Queen Bed

Similar properties

Individually decorated, individually furnished, desk, laptop workspace

Airport transfer
Laundry facilities
Free WiFi
Air conditioning

$33 total

includes taxes & fees

Nov 25 - Nov 26

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About the neighborhood

11b Hang Hanh Street, Hoan Kiem District, Hanoi, 10000

What's nearby

Hoan Kiem Lake - 1 min walk - 0.1 km
Hang Gai Street - 2 min walk - 0.2 km
Hanoi Old Town Night Market - 3 min walk - 0.3 km
Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km

Getting around

Noi Bai Intl. Airport (HAN) - 45 min drive
Hanoi Long Bien Station - 11 min drive
Ga Thuong Tin Station - 17 min drive
Hanoi Railway Station - 19 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up (surcharge)

Restaurants

‪The Note Coffee - ‬1 min walk
‪King roti - ‬1 min walk
‪Domino's Pizza - ‬2 min walk
‪Cong Caphe - ‬2 min walk
‪The Little Hanoi - ‬1 min walk

About this property

Heart Hotel

You'll be in a fantastic location at Heart Hotel, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, St. Joseph's Cathedral of Hanoi and Hanoi Opera House are just a 5-minute drive away.

At a glance

Hotel size

- 15 rooms
- Arranged over 9 floors

Arriving/Leaving

- Check-in start time: 1:30 PM; Check-in end time: midnight
- Express check-in available
- Minimum check-in age: 15
- Check-out time is 11:30 AM

Special check-in instructions

- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 15

Children

- One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*

Pets

- No pets or service animals allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free onsite self parking

Transfers

- Airport shuttle (available 24 hours)*
- Train station pick-up*

Offsite

- Area shuttle*

Other information

- Smoke-free property

Property amenities

Food and drink

Free local cuisine breakfast each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
24-hour room service

Traveling with children

Children stay free (see details)
Babysitting (surcharge)

What to do

Bicycle rentals nearby

Working away

Business center
Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage

Facilities

1 building/tower
Built in 2006
Safe-deposit box at front desk
Television in common areas

Accessibility

Elevator

Room amenities

Be entertained

32-inch LCD TV
Premium TV channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Slippers

Sleep well

Blackout drapes/curtains
Soundproofed rooms

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi and wired internet
Free local calls

Food and drink

Refrigerator
Free bottled water

More

Daily housekeeping
In-room safe

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)
Train station pick-up service is offered for an extra charge
Area shuttle service is offered for an extra charge

Children & extra beds

Babysitting is available for an extra charge
Rollaway beds are available for USD 10.0 per day

Policies

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Heart Hanoi

Heart Hotel Hanoi

Heart Hotel Hotel

Heart Hotel Hanoi

Heart Hotel Hotel Hanoi

Frequently asked questions

Does Heart Hotel offer free cancellation for a full refund?

Yes, Heart Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.