We stayed at the Fairview Hotel two separate times during a safari trip to Kenya. Other than the airport, this was our first introduction to Kenyan hospitality, and it was outstanding. We've been to many hotels in the USA, Mexico and Europe and the service here at the Fairview sits easily in the top 3 of anywhere we have stayed. The hotel felt very safe with a strong security staff to provide that feeling. The grounds are very well kept and a pleasure to walk around in, which is nice due to us being told that the neighborhood is not a particularly safe one. The hotel itself is very stylish and comfortable with a nice pool and pool area. The restaurants provided very good food and drink.
Upon our landing in Nairobi, our airline lost our luggage, and the Fairview reception staff was SO incredibly awesome in helping us work with the airline to get them found and delivered to us at the hotel. They might be the most helpful, friendly and respectful reception staff we have ever encountered. In addition, this hotel was very competitively priced; we've stayed in much worse places for a lot more money. I would highly recommend this hotel to anyone staying in Nairobi for any type of trip. It was about a half hour distance from the main airport and was very close to Wilson Airport (for flights to Masai Mara) The hotel will send a hotel-based taxi to pick you up or deliver you to either airport for a small fee. This felt much safer than just picking a taxi from outside.