Hotels in Balerma

"The room was on the small side but average for amenities. It had a beautiful balcony. The main problem was as soon as I walked in, it smelled of cigarette smoke. The front desk said the property is non-smoking but the previous guest must have broke the rules. I had also asked for a quiet room when I was checking in. Turns out I was right above the nightclub area on the 2nd floor and every night I had to wait for it to close and be quiet before I could sleep. Internet speed was poor. One night it was completely not working at all at least all evening. Who knows for how long. It was back on when I woke up in the morning. The breakfast buffet had a good selection but milk was not kept in a cool tray and would quickly get warm. It was also hard to find a table if you weren't there in the first 30mins or so. The pool was nice and I never had a problem finding a lounge chair."

"Exce"

"Great room lovely view and lots around in the area. Nice pool though not heated there is also an indoor one and hot tub pools. Friendly staff, nice surroundings in the gardens. Breakfast disappointing in quality but a lot of variations."

"We had a lovely stay here, rooms were spacious and there was a decent breakfast offering though the selection decreased following the Easter period. During the peak period there was significant noise in the atrium and then by the pool bar during the night, given this I would probably only return during the low season or ask for a room off the main atrium. "

"Great premise, view to the beach, friendly staff. I would like to return during summer"

"Easy check in and parking, fresh breakfast and variety, free coffee all day, comfy king size bed"

"Our visit was in November, so no pool :-o) We was the only guest in 2 nights stay, but they opened the restaurant just for us for an exellent dinner. It's rural and very beautiful! We will for sure visit again and stay at this hotel."

"The room was comfortable and clean. We had a room overlooking the pool, which was lovely, but the downside to this was that we could hear the entertainment. However this did not spoil our stay as you need to expect these things when staying in a hotel. There are no English tv channels. We didn't have meals in the hotel so cannot comment on this, but we did buy a couple of drinks from the bar and I feel that the staff could do with some training on customer service. They treat you as though you are an inconvenience. One girl had just started scrolling through her phone when I appeared at the bar. She put her phone down clearly annoyed that I had interrupted her and didn't speak to me throughout the whole transaction, which made me feel very uncomfortable. The reception staff were very pleasant and welcoming though. Overall, our stay was very relaxing as the hotel was almost empty so we had the pool area to ourselves. Lots of places to eat and drink and the beach was a five minute walk away. The pool was closed the day after we arrived but we were only there for four nights so it didn't bother us."