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Sheraton Shantou Hotel

4.5 star property
Luxury hotel with outdoor pool, connected to the convention center, near Shipaotai Park

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Photo gallery for Sheraton Shantou Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Lobby
View from room
Lobby
Family Room, 2 Double Beds and 1 Sofa Bed | Premium bedding, minibar, desk, soundproofing
Located near Shantou Museum and Shipaotai Park, Sheraton Shantou Hotel offers a tranquil retreat with garden views. Indulge in Chinese cuisine at one of the two restaurants, unwind by the outdoor pool, or stay connected with free WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Non-smoking
  • Pool
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Business center
  • 5 meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Separate bathtub and shower
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $83
$97 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Room, 1 King Bed, Sea View, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 1 King Bed, Sea View, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
Bathrobes
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 2 Double Beds, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Sea View, Concierge Lounge Access

Suite, 1 King Bed, Sea View, Concierge Lounge Access | Premium bedding, minibar, desk, soundproofing

Suite, 1 King Bed, Sea View, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access | Premium bedding, minibar, desk, soundproofing

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
Bathrobes
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
Bathrobes
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds and 1 Sofa Bed

Family Room, 2 Double Beds and 1 Sofa Bed | Premium bedding, minibar, desk, soundproofing

Family Room, 2 Double Beds and 1 Sofa Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Sofa bed - single
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 1 King Bed, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Premium bedding, minibar, desk, soundproofing

Room, 2 Twin Beds, Garden View

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, desk, soundproofing

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, desk, soundproofing

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bathtub and shower
Spring water bathtub
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Concierge Lounge Access

Executive Suite, 1 King Bed, Concierge Lounge Access | Premium bedding, minibar, desk, soundproofing

Executive Suite, 1 King Bed, Concierge Lounge Access

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Spring water bathtub
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Shantou Marriott Hotel

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, (30)
Shantou Marriott Hotel
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About the neighborhood

Map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011

What's nearby

  • Shipaotai Park - 4 min drive - 4.0 km
  • Chaoshan Stadium - 5 min drive - 5.1 km
  • Shantou Museum - 6 min drive - 5.4 km
  • Mayu Island - 8 min drive - 7.8 km
  • Dahao Ancient City - 15 min drive - 18.5 km

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 24 min drive

Restaurants

  • ‪好地方量贩式ktv - ‬3 min walk
  • ‪春润大地海南椰子鸡 - ‬3 min walk
  • ‪豪客来 - ‬4 min walk
  • ‪星巴克 - ‬6 min walk
  • ‪丹樱鲜果吧 - ‬6 min walk

About this property

Sheraton Shantou Hotel

Located near a train station, Sheraton Shantou Hotel is a great choice for a stay in Shantou. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at 采悦轩中餐厅, one of 2 restaurants, which serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a garden. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English
VISIBILITY

At a glance

Hotel size

    • 329 rooms
    • Arranged over 25 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (11836 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bathtub seat
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

采悦轩中餐厅 - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.
盛宴标帜西餐厅 - This restaurant specializes in international cuisine. Open select days.
大堂吧 - This lobby lounge serves light fare only. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 168 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • One of the swimming pools

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Shantou
Shantou Hotel
Shantou Sheraton
Shantou Sheraton Hotel
Sheraton Hotel Shantou
Sheraton Shantou
Sheraton Shantou Hotel
Sheraton Shantou Hotel Hotel
Sheraton Shantou Hotel Shantou
Sheraton Shantou Hotel Hotel Shantou

Frequently asked questions

Does Sheraton Shantou Hotel offer free cancellation for a full refund?

Yes, Sheraton Shantou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Shantou Hotel?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Sheraton Shantou Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sheraton Shantou Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton Shantou Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Sheraton Shantou Hotel and nearby?

Sheraton Shantou Hotel has an outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Sheraton Shantou Hotel?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

Does Sheraton Shantou Hotel have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Sheraton Shantou Hotel like?

Sheraton Shantou Hotel puts you in Longhu Qu, in the heart of Shantou. Popular attractions include Shipaotai Park, which is 4 minutes away by car.

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Sheraton Shantou Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean & Nice Hotel.
Janice, 5-night trip

10/10 Exceptional

It was nice and clean, friendly staffs
Binh Su, 4-night trip

10/10 Exceptional

Excellent
Rui Ling, 2-night trip

10/10 Exceptional

Great location and service well
Yui Tai, 3-night trip

10/10 Exceptional

The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Janice, 4-night trip

10/10 Exceptional

Good location staff very helpful and friendly
Shianti, 4-night trip

8/10 Very good

Good location and good service
Siu Ling, 2-night trip

10/10 Exceptional

The facilities and services of the hotel is excellent
YAN MING, 2-night trip

10/10 Exceptional

Awesome environment
Edmond, 2-night trip

8/10 Very good

Nice hotel with perfect location nearby the big shopping mall. Staff is very nice and helpful. Though the hotel is a little old but the maintenance is good. Have an enjoyable trip with family. Would love to stay at this hotel next time.
2-night trip

10/10 Exceptional

Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Priscilla, 1-night trip

10/10 Exceptional

Happy New Year
I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.
Wai Ping, 2-night trip

6/10 Good

Dated hotel
Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
Tan, 3-night trip

10/10 Exceptional

Very good
WING LEUNG, 1-night trip

8/10 Very good

Totally it was good. It may be a little expensive.
Tetsuji, 1-night trip

8/10 Very good

It wasn’t really convenient to push my wheelchair bound grandmother to the nearby shopping malls despite the near distance as there were barriers and barricades along the way.
James, 6-night trip

6/10 Good

Poor Wi-Fi.
2-night trip

6/10 Good

Yin Kwan Grace, 2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

So Yi, 2-night trip

10/10 Exceptional

Wong, 1-night trip

10/10 Exceptional

KIT MEI, 1-night trip

8/10 Very good

2-night trip

10/10 Exceptional

舒適
地點方便，整潔，職員態度友善
Nga In, 1-night trip

10/10 Exceptional

Kai Man, 1-night trip