This is not a hotel; it is simply an apartment in a residential building in downtown Santiago. As far as I could tell, people in the adjacent apartments live there. Don't expect a concierge or maid service, therefore. The building has a doorman: you give him your name and ID, and he gives you an envelope with the key to the room and the code for the wifi. That's the entire transaction (assuming you paid in advance, as I did -- otherwise I don't know whom you deal with to pay your bill). The apartment is yours for the duration, and it's not huge, but it's quite acceptable for one person alone, or for two good friends: a bedroom, a bathroom, and a living room with a kitchenette, which has the cookware and utensils you need for basic cooking, plus a sink, a refrigerator, two electric burners, a microwave, and an oven. I did not try to use the building's pool and fitness room, although the webpage says that one can use them. The location is two and a half blocks from the Metro station La Monera, towards the western end of Santiago's downtown. I was on the ninth floor, facing away from the street and high enough that noise was not a problem. (I'm more noise-tolerant than most people, being from New York City, but I still don't think it would be a problem for too many people.) The apartment was clean when I arrived -- thanks maybe to the owner, or maybe to the previous tenant -- but from there on, cleanliness was up to me: nobody came in to clean during my 3 days there.
