Drury Plaza Hotel Cleveland Downtown

We had a great stay! We were there over Thanksgiving weekend. The hotel was very nice. It was very clean and they had all the precautions in place to make you feel safe. The staff was friendly and took care of whatever you needed. They were outstanding! The location was great, you're within walking distance of all the sports venues as well as the Rock Hall and Cleveland's nightlife. I highly recommend this hotel!

Clean hotel. The nightly happy hour was okay. Front desk asked when we checked in what time we wanted to have room cleaned during our stay, i.e. when will we be out of the room to accommodate COVID concerns. When we got back to the room the next day, I had to call front desk to have room cleaned because they didn't clean the room based on when we said we would be out of the room. The $30+ per day valet parking is a bit steep and there is no other real option. The location is ideal if you are looking to spend time in downtown Cleveland.

Staff was very friendly. They had complimentary dinner and drinks every night which was a nice bonus. The building is beautiful. The only down side was the doors shut quickly so if the neighbors did not hold the door it would slam very loudly.

Excellent stay! The building is well kept and clean. The staff was extremely friendly and always willing to answer questions about the city. One of the best hotels I've stayed in. Pleasant surprise.

It's ok. But I had better experience

Breakfast was good. The Teacher's Lounge has amazing food as well. Signage on how to enter to initially check in could be better. You have to buzz in on the backside, only reason we found out was from the valet that was outside after we drove around the block 6 times trying to figure out which side of the building we could go in. Parking in the public garage in front is a lot cheaper than the valet. We walked to the Greater Lakes Science Museum, was a 10-15 minute walk.

I live literally 10 minutes from this hotel and since my vacation was cancelled I decided to “get away” just for a night. Was in a corner room in 207 and omg it was huge! It had great city views that I’m sure would have been even better being a bit higher but still very worth it. So nice to have some “normals” with the kickback and breakfast still as you can’t beat the price for that and the quality and comfort you get. The lady serving breakfast around 7 am (very sorry I can’t remember her name now) was so positive and friendly it was great to interact with her even with it being so early in the morning. Thankful for just a little time away and looking forward to doing it again this winter! Only thing is I would have better signage on all entry ways as how to get in and out with the restrictions. Only negative feedback I have.

The stay there was great. The staff was very friendly and courteous. Everything that I requested was accomplished without hesitation.

The Drury Cleveland is conveniently located. Walking distance to First Energy Stadium and many restaurants and bars.

This hotel was amazing and the staff were the best I have ever dealt with in any hotel experience ever. They were beyond polite and professional. I will stay here every single time I visit the city.