The customer service was severely lacking. During my stay, I had texted the provided number at about 7:30 pm to inquire about possibly getting a couple bottles of water, I then decided to go for a swim til about 8:30, when I checked my phone and still had not received a response. I messaged back to see what was happening and was told they were "still checking availability on water". Okay fine, so at 930 pm I text again and am told the same thing "still checking availability". At this point, I was annoyed, I went out for a walk and when I came back on at around 1130, there was a new attendant at the desk who was able to get me water immediately. Whoever was replying to my texts obviously was very lazy and doesn't give a damn about guests.