Ramada Hong Kong Grand Tsim Sha Tsui (Former Best Western Grand Hotel)

Lo único rescatable es que esta muy cerca de la bahía

Bien ubicado! Muy chica la habitación y el personal muy mala onda!

Very bad service and hospitality. Being in quarentine the least we expected was decent WiFi. The staff gave stupid excuses like too many people using the same WiFi, when I raised the issue. Why do you advertise as free WiFi if you cannot forsee and sort this issue. No Restaurant and they won't even provide you any basic necessities if you're not prepared for quarentine beforehand. Definitely not recommended and not going back

My husband and I did the quarantine at the hotel. The room condition is extremely bad, water flooding outside the bath room when switched on the shower in 2 minutes, drainage system was blocked, dirty towels were found, smelly inside the room, etc. which is disqualified as quarantine hotel. If your neighbour confirmed coronavirus, the next doors neighbour should get a cross infection. Luckily we were finally check out safely. The housekeeper gave us one towel only as they haven’t enough stock, we need to wait until late evening to get another one. We initially planned to change another hotel but not approved. The hotel was finally changed another room for us which we accepted it as at least the drainage system was function.

Iam booted a queen bed room, once i reach the hotel they are not provided queen bed, only giving 2 single bed. The staffs are very rude to us, they are asking me to cancel the booking. I go with my family, they are treating as very bad, for my request dont choose this property one only looking the price, the service is very worst

Good and clean hotel....would recommend to colleagues

Extremely small room, below standard cleanliness.

My stay was terrible, the WiFi is not working all the time, the towels are stained, the wire of the iron has been worn out.

Very comfortable and clean; well maintained and nice amenities. Hotel is convenient to transportation, food and shopping, and has a nice view of the harbour.

Moisture high in room. No table, no chair , no shelf place, need to put things on floor, No any towels except the 2 shower towels for two people... Price is good in comparison.