This hotel is the most unique and special place I think we’ve ever stayed! The property is absolutely beautiful. The five sisters waterfall on property takes the place of a resort pool and it is the most gorgeous and peaceful place to spend a day. We ended up spending two full days down there since we loved it so much. The rooms are beautiful. My husband was nervous about how hot it might be without AC, but it was not a problem at all. The service was incredible. Most of the staff at the hotel knew all four of our names and treated us like family. If I had to get a con, for us Americans, the drive into the property was challenging. I definitely recommend not doing it at night your first time and taking it very slow. But we did it multiple times over our stay of four nights and we were fine as long as you go slow. The only other issue we experienced was the tram to take you down to the waterfalls was broken during your thing. That seemed to be a fluke, but it was very disappointing as the steps up and down a challenge and there was no food or drink service down there. But we would absolutely stay here again! We were there with our two teenage daughters and it was everyone’s favorite place we have ever stayed!