During our 30 days traveling around Indonesia, this hotel was by far our worst experience.
First of all, my wallet containing US$2,800 mysteriously “disappeared” from my suitcase, and I only noticed it was missing after arriving in Dubai. A pair of earrings and a gold pendant also went missing. To make matters worse, absolutely nothing was done to resolve the situation.
Beyond this shocking “magic disappearance,” our stay was simply awful.
We were initially given a room where the shower drain was clogged, causing water to flood the entire bathroom every time we showered. Disgusting. After complaining, we were moved to the room next door. The bedside power outlet didn’t work, and the air conditioning also stopped working on our last morning.
Honestly, I wouldn’t recommend this hotel to my worst enemy. A truly terrible experience from start to finish.