Our stay here couldn’t have been worse. The first night, the toilet leaked all over the floor and I stepped in toilet water. The room was filthy, with mold on the ceiling and overall poor cleanliness.
When they moved us to another room, it was even worse. There was blood on the trash can and unknown fluids on the headboard, sheets, pillows, couch, and other surfaces. The sheets and comforters were stained. The toilet didn’t work properly, and the sink wouldn’t drain.
I messaged the front desk about the condition of the room and never received a response. I also tried calling through WhatsApp and got no answer. The property itself looks nothing like the photos on Expedia — everything is dirty and poorly maintained.
I have photos to document and prove all of this. I’ve stayed in much cheaper hotels that were far cleaner than this. Extremely disappointed with the cleanliness, staff response, and overall experience