Aruba Beach Resort

The fire alarm was faulty, kept beeping for 2 days. They had to call the firefighters in to fix it. The batteries in the remote controller were off, needed to change. The place is super noisy on a Saturday night. The weekend reception stuff doesn't even speak proper English. I was treated like a liar. A place to avoid.

Reception very friendly and helpful. Floors had not been cleaned before my visit. Several items in the room were broken, I mentioned these to the property manager at reception who said he had told the owner about these months ago. Would not stay here again.

Only got one towel for a two person stay. I asked reception the morning after we arrived, but despite being promised an extra towel "sometime that day", it never arrived. This was a 6 night stay. Sliding doors to balcony very stiff to open and close. No fly screens on any windows or sliding doors. Mattress needed replacing years ago; it was incredibly uncomfortable. This place's only saving grace is being only 250 metres from the Convention Centre, which certainly made things easier during a long conference.

Sadly the previous guests ignored the no smoking rule and the apartement smelt of cigarette smoke. Took some time to air, however, Aruba is well located, well priced and we enjoyed our stay

The resort is convenient and pool is perfect to hang with the family and refresh. Manager is friendly and welcoming. Our room was a bit run down. One chair was ripped but covered with a sheet. Could do with an update. But the property is well priced and perfect for a family or couple who don’t spend much time in their rooms.

Close to where I wanted to be. Nice lat out with nice piol. Had to carry my heavy luggage up many flights of stairs as there are no lifts. Cleanliness was poor in some areas, TV was ofd and blocked For free to sir TV- just sport channels worked. Dank smell in room.

No Suguar, room was very dated and in rough condition. Bed head fell off the wall. Fridge was half full of frost. Was phoned and told to get out 15 minutes before checkout time, when we checked out, we were told we were booked for another two days and they denied phoning me. So noisy from automatic door closing of other guests rooms. Great location, pool was good.

Tidy and in good location staff where friendly and helpful, down side shower was in need of a good clean, light in the bathroom was broken also. But all in all a good stay

The best thing about this hotel is the position. However we found the hotel disappointing. We were there for four days and had no housekeeping whatsoever, we were asked (signage) to clean and empty our rubbish bins and take our rubbish to an outside area which was difficult to get to and if you did not you would be charged, our shower had left over soap pieces in it and soap scum in the corner, our bed was very bouncy and you could feel something wooden along the middle.

Good Location for conference at the Gold Coast Convention Centre. The property is tired it needs a lift