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Crystalbrook Riley

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Unwind in style at Crystalbrook Riley, a luxury hotel near Cairns Esplanade. Enjoy ocean views while savoring Asian cuisine at Paper Crane, or rejuvenate with spa treatments and lounge by the outdoor pool with cabanas and sun loungers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • 6 meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
The current price is $169
$186 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Asian and local food gems
Culinary magic happens at a restaurant with poolside and ocean views. 2 bars enhance dining experiences. Vegan, vegetarian, and locally-sourced options shine.
Spa retreat paradise
The full-service spa offers treatments in couples rooms, plus body scrubs, facials, and massages. A 24-hour gym and garden round out this relaxation hub.
Dreamy pillow paradise
Wrapped in plush bathrobes, guests drift into blissful sleep on premium bedding. The luxury hotel offers blackout drapes and a pillow menu for perfect rest.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout drapes

Resort King

9.0 out of 10
Wonderful
(20 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Sea King

View from room

Sea King

9.6 out of 10
Exceptional
(21 reviews)
  • Sea view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sea King

Panoramic Sea King | View from room

Panoramic Sea King

9.2 out of 10
Wonderful
(20 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Sea

View from room

Family Sea

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Urban

Premium bedding, in-room safe, desk, blackout drapes

Family Urban

  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Resort

Premium bedding, in-room safe, desk, blackout drapes

Family Resort

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Panoramic King

Urban Panoramic King | Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic King

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sea Bath Panoramic King

Sea Bath Panoramic King | Deep soaking bathtub

Sea Bath Panoramic King

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Suite

Premium bedding, in-room safe, desk, blackout drapes

Resort Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout drapes

Sea Suite

  • Sea view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite

Urban Suite | Premium bedding, in-room safe, desk, blackout drapes

Urban Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort Double Double

Resort Double Double | Premium bedding, in-room safe, desk, blackout drapes

Resort Double Double

  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Riley Suite

Riley Suite | Premium bedding, in-room safe, desk, blackout drapes

Riley Suite

  • Sea view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

Similar properties

View from room
Shangri-La The Marina, Cairns
Cairns Central Business District
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,015 reviews
The price is $160
$176 total
includes taxes & fees
May 31 - Jun 1
Shangri-La The Marina, Cairns
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About the neighborhood

Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Cairns Night Markets - 8 min walk - 0.7 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km
  • Cairns Marlin Marina - 11 min walk - 1.0 km

Getting around

  • Cairns Intl. Airport (CNS) - 10 min drive
  • Freshwater Station - 14 min drive
  • Redlynch Station - 16 min drive
  • Cairns Station - 19 min walk

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Atrium - ‬3 min walk
  • ‪Villa Romana - ‬6 min walk
  • ‪Moku Bar + Grill - ‬6 min walk
  • ‪La Pizza - ‬6 min walk

About this property

Crystalbrook Riley

Crystalbrook Riley offers a great location, putting you within a 15-minute walk of Cairns Esplanade and Reef Fleet Terminal. You can visit the spa to indulge in massages, body wraps, or mani/pedis, and Asian cuisine is served at Paper Crane, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 311 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 1 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (AUD 20.00 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Bike storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Thin carpet in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels
  • First-run movies
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • 2 bathrooms
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Paper Crane Pool Side - This poolside bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Rocco - Overlooking the ocean, this rooftop bar specializes in Middle Eastern cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Calypso Club - Overlooking the ocean and pool, this bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 42 for adults and AUD 21 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 percent

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Self parking costs AUD 20.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riley Crystalbrook Collection Resort Cairns

Riley Crystalbrook Collection Resort

Riley Crystalbrook Collection Cairns

Riley Crystalbrook Collection

Riley a Crystalbrook Collection Resort

Crystalbrook Riley Hotel

Crystalbrook Riley Cairns

Crystalbrook Riley Hotel Cairns

Riley a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Riley offer free cancellation for a full refund?

Yes, Crystalbrook Riley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystalbrook Riley?

Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9 PM.

Are pets allowed at Crystalbrook Riley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystalbrook Riley?

Yes. Self parking costs AUD 20.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crystalbrook Riley?

No, this hotel doesn't have a casino, but Reef Hotel Casino (13-min walk) and Cazalys Cairns (5-min drive) are both nearby.

What is there to do at Crystalbrook Riley and nearby?

Crystalbrook Riley has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Crystalbrook Riley?

Yes, Paper Crane offers alfresco dining, Asian cuisine, and ocean views.

What's the area around Crystalbrook Riley like?

Crystalbrook Riley is in Cairns Central Business District, a short 10-minute drive from Cairns Intl. Airport (CNS) and 14 minutes' walk from Reef Fleet Terminal. Travelers give top marks for the hotel's prime location.

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Reviews

Crystalbrook Riley Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was relaxing, spacious, and offered great views of the ocean. (57 reviews)
  • Breakfast was a highlight with many guests praising its deliciousness and excellent options. (11 reviews)
  • The spa pool is massive and the amenities are always immaculate. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
View
Bathroom
Food
Bed
Lobby
Esplanade

Reviews

Verified

10/10 Exceptional

Great location, rooms and facilities
Damon, 1-night trip
Verified

10/10 Exceptional

Fabulous accomodation and pool.
Lisa, 1-night trip
Verified

8/10 Very good

Lovely clean room and fresh look facilities. We visited at the Easter weekend so it was busy and the bars / restaurants were not always open - especially later at night.
Richard, 3-night trip
Verified

10/10 Exceptional

Nice rooms pool was great
Paul, 2-night trip
Verified

10/10 Exceptional

Great place to stay.
Mohmmadaftabhusen Altafhusen, 3-night trip
Verified

6/10 Good

Great hotel and staff. Room smelt damp though!
Phil, 2-night trip
Verified

10/10 Exceptional

Beautiful view from the panoramic room. Swimming pool was very nice.
Andre, 3-night trip
Verified

10/10 Exceptional

Amazing hotel
Ricardo, 1-night trip
Verified

10/10 Exceptional

The pool area was relaxing
Yvette, 3-night trip
Verified

10/10 Exceptional

Nice room, good pool with views and good location
Roger, 3-night trip
Verified

10/10 Exceptional

bed was very comfortable and staff friendly
Janene, 1-night trip
Verified

10/10 Exceptional

Beautiful property
Fiona, 1-night trip
Verified

10/10 Exceptional

Great hotel. Would stay there again.
Syed, 2-night trip
Verified

10/10 Exceptional

Very clean room, very friendly and helpful staff, everything surpassed our expectations of a resort hotel. This was our first stay in a Crystalbrook hotel. Would book again
Kirsty, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel. Very clean, nice rooms and furnishings. Staff relocated us to an upgraded room when we had trouble with our A/C.
Malcolm, 4-night trip
Verified

10/10 Exceptional

Excellent facilities, love the pool area sensational
Relaxing by the pool Crystalbrook Riley you are sensational ❤️
Sharon, 1-night trip
Verified

6/10 Good

Beautiful hotel. We had 2 rooms for the family. Very much enjoyed the hotel. Rained a lot while we were there which was unfortunate. Lovely breakfast buffet included which was amazing travelling with teenagers with healthy appetites.Rooftop bar was lovely.
Kerry, 3-night trip
Verified

10/10 Exceptional

great location and quality accommodation
Mark, 1-night trip
Verified

10/10 Exceptional

Rooms spacious and very clean, new towels each day and air conditioning amazing. We stayed in the tower.
Nicola, 5-night trip
Verified

10/10 Exceptional

The staff was great and the property was beautiful!
Valerie, 3-night trip
Verified

10/10 Exceptional

Clean room. Great pool.
Mark, 5-night trip
Verified

10/10 Exceptional

A beautiful and calm vibe in the hotel.
Ronan Mac, 2-night trip
Verified

10/10 Exceptional

Great views
Amanda, 1-night trip
Verified

10/10 Exceptional

The hotel was very comfortable, clean and airy. The staff was extremely helpful with directions and helping us make plans. The location was excellent for all activities and dining.
Karen, 3-night trip
Verified

10/10 Exceptional

Very good experience
Jignesh, 2-night trip