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Palais Medina Riad Resort

5.0 star property
Luxury hotel in Fes with 3 restaurants and spa

Choose dates to view prices

At Palais Medina Riad Resort, let the tranquility of the garden envelop you. Indulge in a rejuvenating spa treatment or lounge by one of two pools, with sun loungers and pool umbrellas nearby. The resort's 3 on-site restaurants serve up international cuisine for breakfast, lunch and dinner.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Nightclub
  • Breakfast available
  • Fitness center
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is $126
$147 total
includes taxes & fees
Jun 17 - Jun 18

Why we love this property

Work meets relaxation
Central business district hotel with meeting facilities. Guests enjoy spa services and 24-hour room service after work hours.
Culinary delights await
Savor poolside international dishes or Moroccan cuisine at specialty restaurants. A third venue serves buffet breakfasts and drinks.
Wellness getaway
Indulge in aromatherapy and facials at the full-service spa. The fitness room, steam room, and Turkish bath complete this relaxing wellness retreat.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1
  • Free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite (Palais)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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8.8 out of 10, Excellent, 100 reviews
The price is $77
$89 total
includes taxes & fees
Jun 9 - Jun 10
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About the neighborhood

Map
Boulevard Allal El Fassi, Fes, 30000

What's nearby

  • Borj Fez Mall - 3 min walk - 0.3 km
  • Royal Palace - 8 min walk - 0.7 km
  • Jewish Cemetery - 10 min walk - 0.9 km
  • Place Bou Jeloud - 4 min drive - 2.2 km
  • Blue Gate - 6 min drive - 2.9 km

Getting around

  • Fes (FEZ-Saiss) - 26 min drive
  • Fes Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Burger King - Borj Fez - ‬4 min walk
  • ‪Sky Lounge Menzeh Zalagh Hotel - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Jungle - ‬19 min walk
  • ‪Restaurant Ba Jelloul Fes - ‬11 min walk

About this property

Palais Medina Riad Resort

A great choice for a stay in Fes, Palais Medina Riad Resort features a nightclub. Guests can visit the spa to be pampered with massages, facials, or body scrubs, and Imperial, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say good things about the overall property condition.

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 12:30 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Thalion has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Imperial - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Arabesque - This theme restaurant specializes in Moroccan cuisine and serves dinner only. Open select days.
Dragon - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 150 for adults and MAD 80 for children
  • Airport shuttle service is offered for an extra charge of MAD 300 per person (one way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MAD 300.0 per night
  • Airport shuttle service for children up to age 12 costs MAD 150.00 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Palais Medina

Palais Medina Fes

Palais Medina Hotel

Palais Medina Hotel Fes

Palais Medina Spa

Palais Medina Riad Resort Fes

Palais Medina Riad Resort Hotel

Palais Medina Riad Resort Hotel Fes

Frequently asked questions

Does Palais Medina Riad Resort offer free cancellation for a full refund?

Yes, Palais Medina Riad Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palais Medina Riad Resort?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Palais Medina Riad Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palais Medina Riad Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Palais Medina Riad Resort?

Yes, an airport shuttle is available. The charge is MAD 300 per person one way.

What are the check-in and check-out times at Palais Medina Riad Resort?

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Palais Medina Riad Resort and nearby?

Palais Medina Riad Resort has a nightclub, a spa, and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Palais Medina Riad Resort?

Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

Does Palais Medina Riad Resort have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Palais Medina Riad Resort like?

Palais Medina Riad Resort is in the heart of Fes, a short 3-minute walk from Borj Fez Mall and 9 minutes' walk from Royal Palace.

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Reviews

Palais Medina Riad Resort Reviews

8.0

Very Good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very good and the Moroccan specialties were a highlight. (6 reviews)
  • The pool is great, pleasant, and huge with a nice design. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Food
Restaurant

Reviews

Verified

8/10 Very good

Great buffet menu, warm welcome, lovely staffs and great hospitality services
Vincent, 1-night trip
Verified

10/10 Exceptional

A lovely place with delicious food. Front desk staff was competent, friendly, and always helpful.
Richard, 1-night trip
Verified

10/10 Exceptional

Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Rabbena, 1-night trip
Verified

10/10 Exceptional

Unique and charming room that was also very comfortable.
Cary, 1-night trip
Verified

10/10 Exceptional

Great option, Friendly staff and very welcoming. great experience. thank you.
Yaniv, 2-night trip
Verified

10/10 Exceptional

I recently had the pleasure of staying at Palais Medina Riad Resort, and it was an unforgettable experience. From the moment I arrived, I was captivated by the breathtaking architecture, which beautifully blends traditional Moroccan elegance with modern luxury. The atmosphere is serene, making it the perfect getaway for relaxation. One of the highlights of my stay was the exceptional service. The staff went above and beyond to ensure every aspect of my visit was perfect. They were warm, welcoming, and always ready to assist with a smile.
richard, 2-night trip
Verified

4/10 Fair

Excellent staff but very dated.

The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
essam, 1-night trip
Verified

8/10 Very good

Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Manuel, 2-night trip
Verified

2/10 Poor

Extremely Disappointing Stay – Far from 5-Star

When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
Adnan, 4-night trip
Verified

6/10 Good

It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
Rosalie, 1-night trip
Verified

2/10 Poor

staff wasn't so helpful
Jose, 1-night trip
Verified

8/10 Very good

We recommend this hotel
Alan, 3-night trip
Verified

6/10 Good

The service was mediocre the room was ok I will not go back
Daniel Rene, 2-night trip
Verified

10/10 Exceptional

Nice pool, Nice breakfast.
Jose, 3-night trip
Verified

8/10 Very good

The staff were amazing and super accommodating and helpful. Service was great.
1-night trip
Verified

8/10 Very good

Beautiful hotel outside of Fez Medina

Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Nhuong, 2-night trip
Verified

10/10 Exceptional

All I can say it’s was great
Jamal, 2-night trip
Verified

10/10 Exceptional

I was perfect. Nothing to declare.
Imad, 1-night trip
Verified

2/10 Poor

I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
Sharon, 2-night trip
Verified

2/10 Poor

Rooms needed to be renovation property is noce but not maintained
Mahesh, 1-night trip
Verified

4/10 Fair

The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
hallgrímur, 2-night trip
Verified

4/10 Fair

Don’t Recommend

Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
Alasdair, 3-night trip
Verified

2/10 Poor

No comment all is poor except some stuff
Mohammed, 6-night trip
Verified

8/10 Very good

we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
Bruno, 1-night trip
Verified

2/10 Poor

Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
Hassan, 5-night trip