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Serena Hotel - Exclusivo Adultos

4.5 star property
Punta del Este beachfront hotel with spa and outdoor pool

Choose dates to view prices

Escape to the sun-kissed shores of Serena Hotel - Exclusivo Adultos, nestled near Brava Beach. Indulge in a body treatment or facial at the spa, then unwind by the fireplace or lounge on free beach cabanas and sun loungers. Guests appreciate shopping on site and browsing through the library.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant
  • Full-service spa
  • Indoor pool and outdoor pool
  • Sauna
  • Free beach cabanas
  • Beach sun loungers
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Library

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

View all photos for Superior Room, Partial Ocean View

Superior Room, Partial Ocean View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, Partial Ocean View

8.0 out of 10
Very good
(5 reviews)
  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View

Suite, Ocean View | View from room

Suite, Ocean View

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Room

Presidential Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Room

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Suite, Sea View

  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Suite, Sea View

  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, Sea View

Premium Suite, Sea View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Suite, Sea View

  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Rambla Williman Parada 24, Punta del Este, Maldonado, 20100

What's nearby

  • Mansa Beach - 7 min walk - 0.6 km
  • Playa Las Delicias - 19 min walk - 1.7 km
  • Museum of American Art - 4 min drive - 2.1 km
  • San Fernando de Maldonado Cathedral - 4 min drive - 2.4 km
  • Cuartel de Dragones - 4 min drive - 2.4 km

Getting around

  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.) - 16 min drive

Restaurants

  • ‪McDonald’s - ‬16 min walk
  • ‪Focaccia - ‬3 min drive
  • ‪Beija Flor - ‬2 min drive
  • ‪Parador Parada 31 Playa Mansa - ‬20 min walk
  • ‪Classic - ‬2 min drive

About this property

Serena Hotel - Exclusivo Adultos

  • At Serena Hotel - Exclusivo Adultos, you'll be within a 10-minute drive of Puerto de Punta del Este and Enjoy Punta del Este Casino & Resort. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy, or mani/pedis. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a sauna.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Shopping
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Free beach cabanas
  • Bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Smooth flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of UYU 2000 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Serena Hotel Punta del Este

Serena Punta del Este

Serena Hotel

Serena Exclusivo Adultos

Serena Hotel Exclusivo Adultos

Serena Hotel - Exclusivo Adultos Hotel

Serena Hotel - Exclusivo Adultos Punta del Este

Serena Hotel - Exclusivo Adultos Hotel Punta del Este

Frequently asked questions

Is there a pool at Serena Hotel - Exclusivo Adultos?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Serena Hotel - Exclusivo Adultos?

Yes, dogs are welcome. There's a charge of UYU 2000 per pet, per day.

Is parking offered on site at Serena Hotel - Exclusivo Adultos?

Yes, there's free self parking.

What are the check-in and check-out times at Serena Hotel - Exclusivo Adultos?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Serena Hotel - Exclusivo Adultos?

No, this hotel doesn't have a casino, but Enjoy Punta del Este Casino & Resort (6-min drive) and Casino Nogaro (6-min drive) are both nearby.

What is there to do at Serena Hotel - Exclusivo Adultos and nearby?

Serena Hotel - Exclusivo Adultos has a spa and an outdoor pool.

Are there restaurants at or near Serena Hotel - Exclusivo Adultos?

Yes, there's an onsite restaurant.

What's the area around Serena Hotel - Exclusivo Adultos like?

Serena Hotel - Exclusivo Adultos is a short 7-minute walk from Mansa Beach and 17 minutes' walk from Playa Las Delicias.

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Reviews

Serena Hotel - Exclusivo Adultos Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

The location is amazing and there are alot of great ammenities in addition to the sunsets, amazing beach and views as well.as service.
4-night trip
Verified

8/10 Very good

We had a great stay. The only negative comment is the pool is dirty and not being cleaned at all. In everything else - good hotel and attentive personnel
Inna, 4-night trip
Verified

4/10 Fair

There were many things that were not clear before checking in, for example that the restaurant was closed, that we had to leave a deposit after checking in and that breakfast wasn’t included.
Pauline, 1-night trip
Verified

10/10 Exceptional

Hermosa experiencia, la amabilidad de las recepcionistas, mozos la verdad que la atención es excelente y el lugar trasmite una paz y tranquilidad ideal para desconectarte de todo, la accesibilidad a la playa que tiene el lugar es fantástico. 10/10 cuanto instalaciones y atención, muy acorde al precio lo vale es una experiencia única regresaré pronto.
Lucero, 1-night trip
Verified

6/10 Good

Hotel um pouco decadente

Sempre fui neste hotel para almoçar e a comida era maravilhosa, agora trocou o chef e a comida ficou ruim. O café da manhã também estava bem ruim O quarto é muito barulhento, como está quase na rua deveriam no mínimo colocar uma janela acústica A válvula da descarga travou logo no 1º dia mas demoraram 3 dias para consertar.
Denis, 7-night trip
Verified

2/10 Poor

Desastroso... Me la recomendaron mucho y al final un desastre todo. Habían alquilado el restaurante del hotel para un evento privado o sea tenías que ir a comer fuera. El servicio para tomar algo o picar algo en la piscina o playa era hasta las 5.30pm y nadie avisa nada. Para.colmo alquilaron parte del hotel para otra fiesta privada así q no se pudo ni dormir. Pediré mi retorno de dinero porque no lo merecen!!! Infórnense antes de ir, si tendrán fiestas privadas pq si hay alguna te quedas sin nada!!! Olvidaba, el Gerente se.le ve buena onda pero sin soluciones, y pa remate en la mañana en el desayuno se acabó el café... en fin!
Òscar, 1-night trip
Verified

6/10 Good

Lindo hotel pero sin servicios habilitados El personal muy amable tratando de solucionar todo
Margarita, 1-night trip
Verified

10/10 Exceptional

O hotel é lindo e confortável, especialmente os funcionários da recepção e da área da piscina. O restaurante é ótimo, mas caro (todos os preços são em dólar). O único senão é que, pelo nível do hotel, os pães e bolos do café da manhã podiam ser de melhor qualidade.
Adriano, 5-night trip
Verified

6/10 Good

Varo relación precio calidad

Es un hotel muy bien ubicado, unico en Punta sobre la playa. Las instalaciones son buenas. Los empleados todos muy amables. Le falta detalles como un agua de cortesía en la habitación, servilletas. El desayuno malísimo, mermeladas de cuarta, yoghures todos con azúcar bebibles. panes solo lactal de bolsita.
Marta Ines, 2-night trip
Verified

8/10 Very good

Colaboração para melhorar serviço restaurante

O hotel foi renovado em sua estrutura de quartos e piscina, o que ótimo. Contudo; o restaurante, café da manhã em especial, com serviço e organização deficitários, devendo retornar ao serviço e ao menu de comidas do recente passado, quando distinto e original proprietário. O restaurante não tem mais a qualidade e serviço de pessoal do passado. Uma pena, pois era bastante procurado em Punta, o que não mais ocorre.
Luciano, 4-night trip
Verified

10/10 Exceptional

Espectaculares días

Excelente, servicio excepcional, calidad de bebidas súper, la comida puede mejor un poco
Carlos Alberto, 2-night trip
Verified

10/10 Exceptional

Excelente ubicación, personal muy atento y un ambiente muy agradable.
Verified

10/10 Exceptional

Incrível, vista sensacional!
Eduardo, 2-night trip
Verified

6/10 Good

Lindo, mas precisa de serviços de alimentação

O hotel é lindíssimo! Os funcionários super atenciosos. Na baixa temporada ( Junho) não tinha serviço de quarto e nem o restaurante funciona a noite de domingo a quinta. Contratamos a parte massagem e professora de yoga. Hotel lindo, mas precisa de serviços de alimentação na baixa temporada.
Maria, 5-night trip
Verified

10/10 Exceptional

Un gran hotel

Una muy buena estadía. Atención y servicio inigualables!
José Luis, 6-night trip
Verified

6/10 Good

Nada de mais Depois das 15:00hrs nada funcionava bar restaurante
Tiago A, 3-night trip
Verified

2/10 Poor

Room was very small, limited hot water, no tissue paper, given view of parking lot not ocean as booked, asked for refund as wife was so unhappy we had to book other lodging, manager lied about giving refund and stiffed us for remaining 6 nights we didn't stay at this hotel.
Patrick, 6-night trip
Verified

8/10 Very good

Falta pouco pra ser ótimo

Hotel novo, limpo e localização boa. Ficamos 4 dias e o café da manhã foi rigorosamente o mesmo, bom mas com poucas opções. Chuveiro com pouca vazão de água.
Sylvia, 2-night trip
Verified

4/10 Fair

A estrutura do hotel está muito deteriorada na área da piscina e praia. A dos quartos está um pouco melhor. Sou cliente há anos e não pretendo mais voltar.
5-night trip
Verified

6/10 Good

Hay buena voluntad y disposición, pero la realidad es que el hotel se ha quedado muy viejo. Es una pena El lugar, indudablemente es el mejor. El servicio es bueno, siendo muy bueno el servicio de habitaciones Ninguna queja La única queja, es la falta de modernización. Las habitaciones han quedado obsoletas, pero sobre todo los baños. Hoy no se corresponden las estrellas con la calidad de las habitaciones . Los baños, lamentablemente son tercermundistas En todo lo demás, un notable alto.
eugenio, 6-night trip
Verified

8/10 Very good

Primeira vez excelente, segunda nem tanto

Segunda vez que nos hospedamos no Serena. Na primeira vez a experiência foi muito legal, tanto que decidimos voltar. Dessa vez nos decepcionamos um pouco. O hotel é super bonito, pé na areia, tem um restaurante com vista do mar e serviço de praia. A área da piscina é linda e é o ponto forte do hotel. Por outro lado achamos o quarto ruim, desconfortável, extremamente pequeno, com pouco espaço para circulação (mal tinha espaço para abrir as malas). Isso realmente incomodou. Dessa vez achamos o valor da hospedagem muito alto para o que foi oferecido. Pelo menos na alta temporada, consideramos que não foi boa a relação custo benefício.
Maria Silvia, 4-night trip
Verified

10/10 Exceptional

Excellent service close to the beach, great food and drinks.
2-night trip
Verified

2/10 Poor

This property is an absolute rip off for what you get. The room is ridiculously small and the mattress was terrible. It's so hard you feel like you are sleeping on a piece of wood. Room faced road which is extremely busy with traffic all day/night. Hard to sleep with all the cars racing by all night long. Food in restaurants is decent but extremely expensive. Condition of the resort is not good. The pool furniture is falling apart due to wear and tear. They do not clean the pool out. There was garbage on the floor of the pool, they never clean it. Some of the staff were nice/friendly. Others were less then helpful. I would not recommend this place to anyone, especially for the price they are charging. Not worth it.
3-night trip
Verified

8/10 Very good

Hotel muito agradável. Quarto antigo mas confortável. Um pouco distante do centro da península.
Ana lucia, 5-night trip
Verified

8/10 Very good

We really enjoyed ourselves. Private. Secluded Area of the beach . Beautiful pool area . We liked the Zen feeling and felt very relaxed. Nice continental breakfast with eggs. Rooms are small but cozy. We got a good deal so we thought it worth the money . We went right before Hugh Season We loved it. Good Vibes. Good massage Nice staff. Peaceful!
Margje, 2-night trip