We arrived at the hotel around 6:30 AM, it was closed and dark, and there was no one at the reception. We tried several times to reach the staff via the phone number provided, but no one answered. It wasn’t until 9 AM that any staff appeared. During this time, several guests came down to the reception wondering where breakfast was, as it was supposed to be served in the same room. When staff finally arrived, we were informed that check-in wouldn’t be possible until 2:30 PM, even though the booking site stated 1:30 PM.
The room also showed signs of poor hygiene. The bathroom had such a strong odor of clogged drains that it was barely usable. The shower was moldy. The toilet lid was broken, and the seat was so loose it came off completely several times. There was even an old fake nail on the bathroom floor, which made us question whether any cleaning had been done at all. Additionally, the ceiling in the room had large damp stains, and the air conditioning didn’t work.
One evening we noticed someone trying to enter our room. We thought it was an attempted break-in, but it turned out to be a poor guy who had arrived late and the staff had only left him a key without specifying a room number.
In conclusion, this hotel is a sanitary hazard with serious security issues. The actual standard is far below the 3.5 stars listed on the booking site. The foul-smelling and dirty conditions make it undeserving of even a single star.