Worst part is I can’t even use the toilet of where my kids checked in, which I paid and booked myself, they arrived 9 pm so I have to book them another day ahead of us, as we arrive the following day, when we arrived at the hotel to drop off our luggage, and I need to go to the bathroom, unfortunately they don’t have a bathroom in the lobby
Customer service is the reception needs improvement, I understand this is not a high end hotel which I regret staying, however, they can do better than that, being polite doesn’t cost anything.
Would never recommend this hotel, the bathroom stinks, sewerage smell is strong