4/10 Aceptable
14 de abr de 2025
The hotel is quite misleading. I booked for the “Lansing Delta West” but that hotel does not seem to actually exist. The address given leads to no building. After searching around and calling the number we discovered that the hotel is actually something else. It has a Ramada sign, but also a Clarion sign, and also some Wyndham branding. When I asked about the “Lansing Delta West” when checking in I was told that it is going to be a renovated part of the hotel that is planned but not open, so instead we were given rooms that were not renovated. The rooms were very dated and looked nothing like what is in the pictures on Expedia. They were reasonably clean, though. It also appeared like there may be more or less permanent residents there, almost like an SRO, as some rooms had decorations like “Happy Easter” on their doors. My main complaint was really that it is not at all what is shown on Expedia—wrong name, wrong address, and incorrect images representing rooms that are not available.
John
John, viaje en familia de 1 noche
Comentario de huésped verificado de Expedia