No lift so passenger has to carry all luggages and no service available, Breakfast was cold and hopeless quality, poor standard. Staff was nice and helpful but language problem was another issue. Hotel needs many improvements as it does not like a Hotel but looks like railway quarters. There are few other hotels, cheaper and a very good qualities, superb location, easy access to major attractions. Irena, receptionist was trying to help me with welcome smile, it was cool.