¿Relais Marco Polo admite mascotas?

Sí, los perros y gatos pueden alojarse, con un límite de 1 en total y un peso máximo de 10 kg por mascota. Se aplica un cargo de 20 EUR por mascota y por estancia. No se aplican cargos por animales de servicio. Se ofrecen areneros.

¿Ofrece Relais Marco Polo aparcamiento en las instalaciones?

No, pero en las inmediaciones hay aparcamiento con descuento.

¿Ofrece Relais Marco Polo servicio de traslado al aeropuerto?

Sí, hay disponible un servicio de transporte desde y hasta el aeropuerto. Cuesta 60 EUR por vehículo solo ida.

¿Cuál es el horario para realizar la entrada y la salida en Relais Marco Polo?

La entrada se realiza a partir de las 14:30. La salida se efectúa a las 10:30.

¿Qué se puede hacer en Relais Marco Polo y en los alrededores?

Nuestra recomendación es que no te pierdas Basílica de Santa María la Mayor (9 min a pie) y Via Nazionale (11 min a pie), y que también visites Foro romano (2 km) y Coliseo (2,1 km).

¿Qué tal está la zona de Relais Marco Polo?

Relais Marco Polo se encuentra en Centro de la ciudad de Roma, a tan solo 6 min de Parada de tranvía Termini y a 11 min de Via Nazionale si vas andando.

Relais Marco Polo en Roma: ver hotel, precios y opiniones

10/10 Excepcional

8 de dic de 2025

JORGE ALEJANDRO, viaje de 3 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

9 de jul de 2025

Está cerca de términi pero me la noche hay homeless en la estación

maria isabel, viaje con amigos de 2 noches

Comentario de huésped verificado de Expedia

8/10 Muy bueno

30 de jun de 2025

berardo, viaje de 1 noche

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

6 de dic de 2025

Quarto super agradável, bem amplo, tudo novo. Apenas as estruturas externas ao quarto (recepção e elevador) que precisam de atualizações. Mas realmente o quarto em si está em otima condição. A localização também é otima, muito próxima a estação Termini o que facilita de mais.

Augusto, viaje en familia de 1 noche

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

2 de nov de 2025

Efter chocken över entrén och trapphuset hade lagt sig fanns det väldigt många fördelar: närheten till Termini; det låg precis runt hörnet från hotellet. Rummet var rent och fräscht, personalen trevlig och (den dammiga) hissen otroligt tyst. Avdelningen på fjärde våningen var som en annan planet jämfört med entrén och receptionen. Reste med två ungdomar och alla sov gott, trots ljud från gatan utanför

Jenni, viaje en familia de 2 noches

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

27 de oct de 2025

Clean room beds where beds

Cody, viaje de 1 noche

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

6 de oct de 2025

Excelente localização. Lugar reformado, bom banheiro, cama, estrutura. Recomendo

MICHELLE PAMELLA BUENO, viaje en familia de 3 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

4 de oct de 2025

LORENA, viaje de 2 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

4 de oct de 2025

방도넓고 깨끗한편이고 직원들도 친절합니다 가족여행하면서 아주 편하게 잘지냈습니다 단지 욕실에 물이 잘빠지지않아서 조금 시간을두고 이용하면좋을것같습니다

soo, viaje en familia de 5 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

30 de sept de 2025

The hotel was bright, quiet and very clean. The staff were very helpful at all times, Superb location to get around everywhere in Rome We had an excellent stay Thank you

Daljit Kaur, viaje en familia de 4 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

28 de sept de 2025

beautiful property!

Paul, viaje de 3 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

14 de sept de 2025

Jose, viaje de 1 noche

Comentario de huésped verificado de Expedia

6/10 Bueno

13 de sept de 2025

Location was absolutely amazing, at just 4 minutes walking distance from the Termini, it was super convenient. The room itself was really beautiful, extremely clean and spacious enough. There was a Nespresso machine for the first coffee of the day which was nice to have. The bed and pillows were super comfortable and super clean. Unfortunately this is where the positive points are ending. The hotel seemed to have undergone renovations recently, and it's a shame it was not done properly. The rice paper thin walls were half the reason why we were not able to rest at all. You can hear everything happening in the corridor and in the adjacent rooms, from people doing their "number two", to people actually fu**ing, to the maintenance staff starting their disrespectful fanfare before 6 in the morning, this is definitely not a place you will be able to sleep even with the best earplugs out there. To add insult to injury, there was no air conditioning, or at least, it was a "centrally" controlled one which is impossible to get under 25 C in the room. We were lucky it was not as hot as it's usually in Roma at this time of year.Other than that there was one of those extremely low quality chinese fridge which was not working, leading us to loose some food. Also the drain in the shower was completely clogged, you cannot let the shower run for more than 1-2 minutes at a time otherwise it will overflow on the floor, you have to wait for the drain to swallow very slowly before restarting it.

Guillaume, viaje en pareja de 4 noches

Comentario de huésped verificado de Expedia

4/10 Aceptable

24 de ago de 2025

Kristin, viaje de 2 noches

Comentario de huésped verificado de Expedia

8/10 Muy bueno

21 de ago de 2025

The hotel room and location were excellent, very close to main metro, bus and train station so can easily visit everywhere. We did not try the food so cannot comment and did not see what the other rooms were like. I managed to get the family room which was the largest and recently refurbised. Be aware, the vacinity although great location is very dirty and lots of people trying to sell you things. We found a great restaurant not far away Santa Maria Osteria Romana all all staff are Italian, food was fantastic and very friendly.

Paul, viaje en familia de 6 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

9 de ago de 2025

Clean and modern room with all the necessities.

Atif, viaje en familia de 5 noches

Comentario de huésped verificado de Hoteles.com

6/10 Bueno

2 de ago de 2025

They were under construction and did not advise us. We would never have booked, if we had known.

Jenny, viaje en familia de 2 noches

Comentario de huésped verificado de Expedia

8/10 Muy bueno

25 de jul de 2025

Muito boa!

Muito boa a localização do hotel e o conforto do quarto aparentemente recém reformado. Café da manhã satisfatório. Funcionários solícitos e atenciosos.

Viaje con amigos de 5 noches

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

23 de jul de 2025

Nice staff & clean-suitable for a one night stay.

Staff was great. However it’s evident that they are trying to grow their hotel as there is a lot of construction and some unfinished areas. The walls are thin as we could hear conversations in the common areas while in our room.

Viaje de 1 noche

Comentario de huésped verificado de Hoteles.com

2/10 Mediocre

18 de jul de 2025

The room was clean and big for a family of 5. There was construction in the building that started at 7am. On our 2nd day the hotel lost power and couldn’t tell us when it would be restored. Then they lost water. The front desk was not helpful and would just ignore our questions when we were trying to find out what was going on. They offered to refund us but were not helpful in helping us find alternative accommodations. When we tried to get the refund through Expedia, the hotel refused. They didn’t offer bottled water or flashlights for trying to navigate the dark stairwell. They even made a joke about the water running out. It was horrible. The location was good but I would not recommend to anyone. Avoid at all costs

natasha, viaje en familia de 5 noches

Comentario de huésped verificado de Expedia

4/10 Aceptable

16 de jul de 2025

I would prefer this review not to go public because the inconvenience may not have been the property’s fault. I stayed 2 nights in Relais Marco Polo, Rome, near Termini from 1-3 July25. On the first morning, 2 July, there was a black out. This continued all day and the electricity was not restored until some time during the night. I visited reception where I was told that the whole street was impacted. The latter was not correct as the restaurants downstairs were operating and my friend was staying at the Yes Hotel up the road and they had electricity. The hotel did not contact me or apologise in any form. My room was on the fourth floor and this meant taking the stairs, which were pitch black with no attempt made to put in any temporary lighting. It was very dangerous. Unable to charge my phone I had no torch. Fortunately the electricity came back on during the night and I was able to use the lift with my heavy bag when I checked out the next morning. No provision had been offered for this. As well as zero information or consideration on the impacted day it was a 36 degrees in Rome and AC was essential so I had to go elsewhere. I would like the property to refund my costs. As indicated in my review the other aspects of the hotel were fine.

Viaje de 2 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

14 de jul de 2025

Jeannette, viaje de 1 noche

Comentario de huésped verificado de Expedia

2/10 Mediocre

14 de jul de 2025

The hotel is in an old, dirty building that is under construction. The rating on Hotels.com is above 8 pts but the hotel is a 3 star. The entire two floors smell terrible and the rooms are old, dirty with thin walls. You can hear everything from adjacent rooms. I originally booked one 4 person room at Relais Marco Polo. Later requested a second room. They bumped me down to Hotel Marco Polo with 2 rooms without informing me. When I arrived I was disgusted with the smell and the dirtiness of the place. I requested to get back my original room, which only one was available. When I went into the room, there were ants crawling everywhere and hair all over the floor. I asked them to clean the room which they did. I was asked to pay additional $120 for the second room, on top of $900 plus city tax. The hotel was not with over $1000 for 2 Nights. I was very disappointed. We avoided sending time on the property because it was so terrible and went to the room only to sleep. The experience ruined my stay in Rome.

Liana, viaje de negocios de 2 noches

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

11 de jul de 2025

Só a localização que é muito longe de tudo. E tem muita gente estranha ao redor. Do resto, os quartos são excelentes

Ana Paula, viaje con amigos de 5 noches

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

8 de jul de 2025

For their renovated rooms, I would recommend the hotel. It is about 150m from Termini and is accepting late arrivals. Our flight was delayed and all in all we arrived at 22:45. It is quiet but not fully sound proof. There are restaurants, small market and coffee shop right by the entrance of the building.

Julie, viaje en familia de 1 noche

Comentario de huésped verificado de Expedia

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