It’s a relatively new facility, so everything looks clean and nice. The lobby and dining area are cozy and feature a modern interior. The complimentary breakfast includes a variety of hot dishes. The location is convenient and close to the airport.
One thing they need to improve is their advertised 24/7 coffee and tea service. The coffee and hot water were often unavailable in the evening. One evening, when we asked the front desk staff to make coffee because the coffee tank was completely empty, she said she didn’t know how to make it. So, in reality, it is not really a 24-hour service.
The laundry facility is nice, but when we asked for laundry detergent, they were out of stock and didn’t even know when the next shipment would arrive. When you stay there for a week, those minor inconveniences start to become frustrating.
The manager should train the staff to check these things at the beginning of every shift.
The cleaning staff was always friendly and happy to provide us with whatever necessities we needed.