Hotel Gran Carlina

4.0 star property
Mountain hotel in Mont-Dore with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Gran Carlina

Terrace/patio
Front of property
Indoor pool, open 9:00 AM to 7:30 PM, sun loungers
Lobby
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Ski facilities
    Ski facilities
  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
Feel at home
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

Chambre King Size

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 Queen Bed

Double Room

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 Double Bed

Single Room

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Coffee/tea maker
  • 13.2 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
6, Rue René Cassin, Les Pradets, Mont-Dore, Puy-de-Dome, 63240

What's nearby

  • Thermes du Mont-Dore - 4 min walk - 0.4 km
  • Mont-Dore Station - 5 min drive - 2.9 km
  • Sancy Cable Car - 6 min drive - 4.4 km
  • Super-Besse - 16 min drive - 6.5 km
  • Puy de Sancy - 16 min drive - 6.6 km

Getting around

  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 48 min drive
  • Mont-Dore Station - 13 min walk
  • Laqueuille Station - 21 min drive
  • Pontgibaud Station - 36 min drive

Restaurants

  • ‪Le Capucin - ‬15 min walk
  • ‪Le Laurent 1er - ‬5 min walk
  • ‪Le Salon du Capucin - ‬15 min walk
  • ‪Cafe le petit paris - ‬3 min walk
  • ‪Auberge des Skieurs - ‬5 min walk

About this property

Hotel Gran Carlina

Hotel Gran Carlina puts you 4 mi (6.4 km) from Super-Besse. You can indulge in body wraps or mani/pedis, and French cuisine is served at La Part des Anges, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other features.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 54 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Traveling with children

  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Balcony

Freshen up

  • Bathtub only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

Dining

La Part des Anges - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 10 for children
  • Late check-out can be arranged for an extra charge of EUR 75 (subject to availability)

Renovations and closures

The property is closed during October, November, and April.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Gran Carlina
Gran Carlina Mont-Dore
Hotel Gran Carlina
Hotel Gran Carlina Mont-Dore
Hotel Gran Carlina Hotel
Hotel Gran Carlina Mont-Dore
Hotel Gran Carlina Hotel Mont-Dore

Frequently asked questions

Is Hotel Gran Carlina currently open?
The property is closed during October, November, and April.
Does Hotel Gran Carlina offer free cancellation for a full refund?
Yes, Hotel Gran Carlina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Gran Carlina?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:30 PM.
Are pets allowed at Hotel Gran Carlina?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Gran Carlina?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Gran Carlina?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM. Late check-out is available for a charge of EUR 75 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Gran Carlina?
No, this hotel doesn't have a casino, but Casino Saint-Nectaire (25-min drive) is nearby.
What is there to do at Hotel Gran Carlina and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room.
Are there restaurants at or near Hotel Gran Carlina?
Yes, La Part des Anges offers French cuisine.
Does Hotel Gran Carlina have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Gran Carlina like?
Hotel Gran Carlina is a short 1-minute walk from Auvergne Volcanoes Regional Nature Park and 4 minutes' walk from Thermes du Mont-Dore.

Hotel Gran Carlina Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Great location but tired and in need of renovation
The Gran Carlina is well situated in town and had free parking which was a bonus. The exterior of the hotel is in a very bad condition and needs major renovation. We were seriously concerned what the inside would be like! The interior was better but dated and a little tired, the same with the bedroom but it was clean. Breakfast when the hotel is not busy was fine but one morning the restaurant was busy and the staff struggled to keep hot dishes replenished. We had to wait 20 minutes for fresh food - on the whole the staff were good. This hotel is not good enough for a 4 star rating and we found it quite expensive for the condition and age of the fixtures and fittings.
Allison, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Leonard, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Perfect location: close to village and hiking trails. Cleanliness and comfortable rooms. Room balcony overlooking the mountain: stunning views. Heavenly spa and cute pool. Top notch hotel restaurant.
3-night family trip
Verified Expedia guest review

8/10 Very Good

Great hotel fantastic town
Loved the room and the town and local area are beautiful the exterior of the hotel could do with a little bit of tlc but don't let this put you off staying there
Philip, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Très bon séjour
Petits déjeuners très complet mais un peu cher. Bel hôtel avec beaucoup d’espaces partagés (piscine, coin salon etc). Et surtout le personnel très agréable.
justine, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Marion, 2-night trip
Verified Expedia guest review

10/10 Exceptional

GERARD, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Francine, 1-night trip
Verified Hoteles.com guest review

6/10 Good

L'hôtel a besoin d'une rénovation complète des chambres et surtout de l'extérieur. La photo sur le site est belle mais de loin. Le prix des chambres n'est pas justifié par les prestations. Les petits chiens ne sont pas acceptés au restaurant même dans son panier.
ERIC, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

DENIS, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Philippe, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Parking sur place, lieu calme et en plein centre ville
Jean-baptiste, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pierre, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

agréable
très bonne accueil on vous recommande cette hôtel
franck, 1-night trip
Verified Hoteles.com guest review

6/10 Good

ce qu'il ne ma pas plus trop de bruit on entends tous ce qu'il ce passe dans les chambre alentour la propreté laisse à désiré pour un hôtel 4 étoiles et il manquer les peignoirs pour descendre au spa ect
lylian, 1-night romance trip
Verified Expedia guest review

6/10 Good

Bof... chambres vraiment pas terribles surtout pour un 4 etoiles! Et ascenceur trop petit pour 6 etages. On n'y a passé qu'une nuit de depannage. On a ensuite dirmi dans un autre hotel qui n'affichait que 2 etoiles mais qui etait bien mieux.
Isabelle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hôtel très bien situé, près des pistes qui sont accessible en 5min en voiture. Petit déjeuné très bon.
Charlotte, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Magnifique vue de la chambre
Très jolie vue, bon restaurant, accueil et service agréables. Établissement mérite un léger rafraîchissement
Olena, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent séjour dans un hôtel très accueillant.
Excellent séjour dans un hôtel un peu défraîchi de l’extérieur mais très agréable à l’intérieur. Excellent service avec les repas servis en chambre. Hôtel très bien situé, proche du centre et du départ des pistes de randonnée.
Dominique, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

Besoin d’une bonne rénovation Pas trop de place de parking
Oliveira Lima, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Le service et les équipements sont au top. La nourriture du restaurant est excellente. Cependant l'hotel accuse un peu son âge. Rien de rédhibitoire mais un peu surprenant pour un 4*
5-night trip
Verified Hoteles.com guest review

6/10 Good

parking disponible, quelques places pour x chambres concernées,si vous rentrez un peu tard pas de place disponible et galère pour se garer. SdBain: besoin d'un rafraichissement 1 lampe de chevet hors ser
1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Thierry, 2-night family trip
Verified Hoteles.com guest review

6/10 Good

Décevant
Accueil impeccable, par contre déçu par la chambre. Un lit 2 places en 140, c'est plutôt petit pour un 4 étoiles, le balcon sale, avec un mobilier (petite table et chaise de jardin) très abîmés. Bar-frigo pas branché, et du coup nous avons trouvé une poussière importante derrière...Pour la salle de bain : Propre, mais vieillissant. Juste une baignoire, peu pratique, (mais c'est indiqué dans la description) Nous n'avons pas testé le Spa et la piscine. Ni le petit déjeuner. Le restaurant est bon. Les "extras", apéritif et eau bouteille un peu cher, mais classique pour des "extras" Pour conclure, même si le séjour est bon, relativement déçu pour un 4 étoiles. L’hôtel est "dans son jus".
Pascal, 3-night trip
Verified Hoteles.com guest review

4/10 Fair

3-night trip
Verified Hoteles.com guest review